Helo,
when a non-existing user is logging to the RT through web, then RT
create user account for him. That’s cool and I want it. But the new
created user have got a privileged status, so he’s going to be a staff
member, and that’s not cool. 
Please anybody know what I have to
configure, to have new users in non-privileged system group?
Thanks,
David
David Michal wrote:
Helo,
when a non-existing user is logging to the RT through web, then RT
create user account for him.
Vanilla RT doesn’t do that. Checked.
That’s cool and I want it. But the new
created user have got a privileged status, so he’s going to be a staff
member, and that’s not cool.Please anybody know what I have to
configure, to have new users in non-privileged system group?
Thanks,
David
Autocreated users are unpriveleged.
How do you get such results?
Best regards. Ruslan.
Autocreated users are unpriveleged.
How do you get such results?
Best regards. Ruslan.
Hmm, not in my case. The box “it’s possible to give user-rights” (I’m
using localized RT, so I don’t know the correct english message) is
checked, after user is autocreated. Shall I edit something in
autohandler? Or where the autohandler is taking attributes for new_users
from?
Thanks,
David
Users that log in to the web interface for the first time are
priviledged by default.
You can change it in autohandler, where autohandler creates the user,
just set priviledged from 1 to 0.
SAmuel-----Original Message-----
From: David Michal [mailto:david.michal@rabatcr.cz]
Sent: Tuesday, 18 May, 2004 17:29
To: Ruslan U. Zakirov; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Auto created user has a privileged status.
Autocreated users are unpriveleged.
How do you get such results?
Best regards. Ruslan.
Hmm, not in my case. The box “it’s possible to give user-rights” (I’m
using localized RT, so I don’t know the correct english message) is
checked, after user is autocreated. Shall I edit something in
autohandler? Or where the autohandler is taking attributes for new_users
from?
Thanks,
David
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RT Developer and Administrator training is coming to LA, DC and
Frankfurt this spring and summer.
http://bestpractical.com/services/training.html
Sign up early, as class space is limited.
Senoner Samuel napsal(a):
Users that log in to the web interface for the first time are
priviledged by default.
You can change it in autohandler, where autohandler creates the user,
just set priviledged from 1 to 0.SAmuel
Well, I find the attribute not so in autohandler but in Web.pm file in
sub WebExternalAutoInfo, I’ve replace the 1 value by 0 value, save the
file. And it’s still doing the same. Do I need to restart some service
to take it accept new parameter?
Thanks,
David
Stop and start apache, restart is not enough.
samuelFrom: David Michal [mailto:david.michal@rabatcr.cz]
Sent: Tuesday, 18 May, 2004 17:48
To: Senoner Samuel; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Auto created user has a privileged status.
Senoner Samuel napsal(a):
Users that log in to the web interface for the first time are
priviledged by default. You can change it in autohandler, where
autohandler creates the user, just set priviledged from 1 to 0.SAmuel
Well, I find the attribute not so in autohandler but in Web.pm file in
sub WebExternalAutoInfo, I’ve replace the 1 value by 0 value, save the
file. And it’s still doing the same. Do I need to restart some service
to take it accept new parameter?
Thanks,
David
Senoner Samuel wrote:
Users that log in to the web interface for the first time are
priviledged by default.
You can change it in autohandler, where autohandler creates the user,
just set priviledged from 1 to 0.SAmuel
Samuel, David, sorry, didn’t know that RT create users when external
auth enabled.
You have also to set to 1 webexternalauto, which automatically creates a user.
SAmuelFrom: Ruslan U. Zakirov [mailto:cubic@acronis.ru]
Sent: Tuesday,18 May,2004 18:05
To: Senoner Samuel
Cc: david.michal@rabatcr.cz; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Auto created user has a privileged status.
Senoner Samuel wrote:
Users that log in to the web interface for the first time are
priviledged by default.
You can change it in autohandler, where autohandler creates the user,
just set priviledged from 1 to 0.SAmuel
Samuel, David, sorry, didn’t know that RT create users when external auth enabled.
-----Original Message-----
From: David Michal [mailto:david.michal@rabatcr.cz]
Sent: Tuesday, 18 May, 2004 17:29
To: Ruslan U. Zakirov; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Auto created user has a privileged status.Autocreated users are unpriveleged.
How do you get such results?
Best regards. Ruslan.Hmm, not in my case. The box “it’s possible to give user-rights” (I’m
using localized RT, so I don’t know the correct english message) is
checked, after user is autocreated. Shall I edit something in
autohandler? Or where the autohandler is taking attributes for
new_users from?
Thanks,
David
RT Developer and Administrator training is coming to LA, DC and
Frankfurt this spring and summer.
http://bestpractical.com/services/training.htmlSign up early, as class space is limited.
OK, it’s working now, thanks for your help. May for some next version
could be good to have all these hidden parameters in Config.pm I’m
sure there could be some interesting parameters to set, for users like
me.
Thanks,
David
Senoner Samuel napsal(a):
You have also to set to 1 webexternalauto, which automatically creates a user.SAmuel-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic@acronis.ru]
Sent: Tuesday,18 May,2004 18:05
To: Senoner Samuel
Cc: david.michal@rabatcr.cz; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Auto created user has a privileged status.Senoner Samuel wrote:
Users that log in to the web interface for the first time are priviledged by default. You can change it in autohandler, where autohandler creates the user, just set priviledged from 1 to 0.SAmuel
Samuel, David, sorry, didn't know that RT create users when external auth enabled.-----Original Message----- From: David Michal [mailto:david.michal@rabatcr.cz] Sent: Tuesday, 18 May, 2004 17:29 To: Ruslan U. Zakirov; rt-users@lists.bestpractical.com Subject: Re: [rt-users] Auto created user has a privileged status.</pre>Autocreated users are *unpriveleged*.How do you get such results?
Best regards. Ruslan. </pre></blockquote>Hmm, not in my case. The box "it's possible to give user-rights" (I'm using localized RT, so I don't know the correct english message) is checked, after user is autocreated. Shall I edit something in autohandler? Or where the autohandler is taking attributes for new_users from? Thanks, David http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer. http://bestpractical.com/services/training.html Sign up early, as class space is limited.
You have also to set to 1 webexternalauto, which automatically creates a user.OK, it’s working now, thanks for your help. May for some next
version could be good to have all these hidden parameters in
Config.pm
set, for users like me.
WebExternalAuto is very flexible, and as such, it doesn’t simplify to a
config file options. Instead it’s designed to be overridden using the
overlay mechanism. Just changing RT’s source does the wrong thing on
upgrade, and creates a maintenance headache.
seph