Auto create users documentation

RT Users
1

HI All,

I am using the most current version of rt 3.4 on centos 4. Everything is
working great, but now I need figure out how to get new users created
via email with a password assigned to their logon ID which I believe is
just the from: email address.

I have been all over the rt-users mailing list and haven’t found any
useful info… Other than trying to edit rt3/RT/Interface/Email.pm.

Here is what I have currently.

sub CreateUser {
my ($Username, $Address, $Name, $ErrorsTo, $entity) = @_;
my $NewUser = RT::User->new($RT::SystemUser);

my ($Val, $Message) =
  $NewUser->Create(Name => ($Username || $Address),
                   EmailAddress => $Address,
                   RealName => $Name,
                   Password => $Address,  ( this is what I added). 
                   Privileged => 0,
                   Comments => 'Autocreated on ticket submission'

After sending an email from a test account, a ticket is created, and
auto-response is sent, but when I try to logon with that newly created
account, I can’t.

I looked into the privlidged users area in RT but really haven’t found
out where or why this isn’t working.

Any help would be great.

Thanks,

Bryant

2

Brian,

Change Priviledge => 1

Thanks,

KevinFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Bryant
Taylor
Sent: Friday, August 05, 2005 10:42 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Auto create users documentation

HI All,

I am using the most current version of rt 3.4 on centos 4. Everything is
working great, but now I need figure out how to get new users created
via email with a password assigned to their logon ID which I believe is
just the from: email address.

I have been all over the rt-users mailing list and haven’t found any
useful info… Other than trying to edit rt3/RT/Interface/Email.pm.

Here is what I have currently.

sub CreateUser {
my ($Username, $Address, $Name, $ErrorsTo, $entity) = @_;
my $NewUser = RT::User->new($RT::SystemUser);

my ($Val, $Message) = 
  $NewUser->Create(Name => ($Username || $Address), 
                   EmailAddress => $Address, 
                   RealName => $Name, 
                   Password => $Address,  ( this is what I added). 
                   Privileged => 0, 
                   Comments => 'Autocreated on ticket submission'

After sending an email from a test account, a ticket is created, and
auto-response is sent, but when I try to logon with that newly created
account, I can’t.

I looked into the privlidged users area in RT but really haven’t found
out where or why this isn’t working.

Any help would be great.

Thanks,

Bryant