Authentication against NIS or local files?

RT Developers
1

Hi,

Is there any way to have RT authenticate against already existing
user information? It seems foolish and redundant to have to create a
second account for every user in my environment when all the data is
already there.

Has anyone already done this? It shouldn’t be too hard, I just don’t
want to re-invent the wheel if I don’t have to.

Seeya,
Paul

		  God Bless America!

 If you're not having fun, you're not doing it right!

...we don't need to be perfect to be the best around,
	and we never stop trying to be better. 
	       Tom Clancy, The Bear and The Dragon
2

“PL” == Paul Lussier pll@mclinux.com writes:

PL> Has anyone already done this? It shouldn’t be too hard, I just don’t
PL> want to re-invent the wheel if I don’t have to.

Don’t reinvent the wheel until you read the docs and comments in the
config.pm file.

3

Using Opera 6.0, when I logout from the web interface a second time, it does
not logout or return to the login screen. Does anyone else have this
problem? It works fine in Internet Explorer.

Steps:
Start Opera
Load the RT login screen
Login
Do something
Logout
Login
Do something
Logout (here is will not return to the login screen)

Bruce

4

In a message dated: Fri, 18 Jan 2002 14:17:10 EST
Vivek Khera said:

Don’t reinvent the wheel until you read the docs and comments in the
config.pm file.

Can you point to where in config.pm or the docs? I’ve looked
through the docs on the rt website, but saw no mention to
authenticating against either NIS or local files. I didn’t see
anything in $RT_HOME/etc/config.pm about alternative auth mechanisms
either.

I’ll gladly RTFM if you can point me in the right direction.

Thanks,

Seeya,
Paul

		  God Bless America!

 If you're not having fun, you're not doing it right!

...we don't need to be perfect to be the best around,
	and we never stop trying to be better. 
	       Tom Clancy, The Bear and The Dragon
5

“BR” == Bruce Riggins bruce@go-mol.com writes:

BR> Using Opera 6.0, when I logout from the web interface a second
BR> time, it does not logout or return to the login screen. Does
BR> anyone else have this problem? It works fine in Internet Explorer.

Opera caches pages even though the web server tells it not to. I
think this is a bug in Opera. However, you can tell Opera to “check
for updates to the page every time” in one of the preferences. The
default is to check after 5 minutes (apparently regardless of what is
specified in the “Expires” header of the HTTP response).

6

It’s a Opera bug… search the mailing list archives for Opera related
“bugs”.

A.On Fri, 18 Jan 2002, Bruce Riggins wrote:

Using Opera 6.0, when I logout from the web interface a second time, it does
not logout or return to the login screen. Does anyone else have this
problem? It works fine in Internet Explorer.

Steps:
Start Opera
Load the RT login screen
Login
Do something
Logout
Login
Do something
Logout (here is will not return to the login screen)

Bruce

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7

“PL” == Paul Lussier pll@mclinux.com writes:

PL> In a message dated: Fri, 18 Jan 2002 14:17:10 EST
PL> Vivek Khera said:

Don’t reinvent the wheel until you read the docs and comments in the
config.pm file.

PL> Can you point to where in config.pm or the docs? I’ve looked
PL> through the docs on the rt website, but saw no mention to

The section of config.pm that starts with:

If $LookupSenderInExternalDatabase is defined, RT will attempt to

verify the incoming message sender with a known source, using the

LookupExternalUserInfo routine below

$LookupSenderInExternalDatabase = undef;

8

In a message dated: Fri, 18 Jan 2002 14:54:18 EST
Vivek Khera said:

The section of config.pm that starts with:

If $LookupSenderInExternalDatabase is defined, RT will attempt to

verify the incoming message sender with a known source, using the

LookupExternalUserInfo routine below

$LookupSenderInExternalDatabase = undef;

Dohhh, never mind. Turns out I’m looking at an old version of the
source. I untarred an old copy of 2.0.1 instead of 2.0.11.

Sorry for the wasted bandwidth.

Seeya,
Paul

		  God Bless America!

 If you're not having fun, you're not doing it right!

...we don't need to be perfect to be the best around,
	and we never stop trying to be better. 
	       Tom Clancy, The Bear and The Dragon
9

That fixed it. Thanks.From: rt-devel-admin@lists.fsck.com
[mailto:rt-devel-admin@lists.fsck.com]On Behalf Of Vivek Khera
Sent: Friday, January 18, 2002 11:51 AM
To: rt-devel@lists.fsck.com
Subject: Re: [rt-devel] Logout bug?

“BR” == Bruce Riggins bruce@go-mol.com writes:

BR> Using Opera 6.0, when I logout from the web interface a second
BR> time, it does not logout or return to the login screen. Does
BR> anyone else have this problem? It works fine in Internet Explorer.

Opera caches pages even though the web server tells it not to. I
think this is a bug in Opera. However, you can tell Opera to “check
for updates to the page every time” in one of the preferences. The
default is to check after 5 minutes (apparently regardless of what is
specified in the “Expires” header of the HTTP response).

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