Attempt to serve directory

RT Users
1

Hi
I have setup and installed RT 3.0.0. I am using Solaris 2.6 with Apache
2.0.45 and perl 5.8.0. I also installed mod_perl2. I setup the web interface to
sit on a virtual host as suggested in the docs.

Everything seems to work alright except that if I don't specify an html

file in all URLs, I get a “Attempt to serve directory” error. I have had this
before on other virtual hosts and solved the problem with a DirectoryIndex line
in the apache config file pointing to index.html. On this virtual hosts however
it fails.

It seems to only happen if I have all the perl stuff setup. That is if I

comment out the PerlModule, etc settings in the virtual host and just leave it
to serve the RT/share/html pages, then I can specify the URL without an
explicite html file.

Has anyone come across this before.


	David.

| Real-Time Embedded Systems Group | David Bilsby (Senior Engineer) |
| email: d.bilsby@signal.qinetiq.com | QinetiQ Ltd |
| Tel: +44 (1684) 896158 | Room E306, St Andrews Road, |
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2

David Bilsby wrote:

I have setup and installed RT 3.0.0. I am using Solaris 2.6 with Apache
2.0.45 and perl 5.8.0. I also installed mod_perl2. I setup the web interface to
sit on a virtual host as suggested in the docs.

<however, problems ensue…>

See http://lists.fsck.com/pipermail/rt-devel/2003-March/003656.html

�|� Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

3

This one time, at band camp, David Bilsby wrote:

Has anyone come across this before.

This one time, at band camp, Canali, Luigi wrote:

Followed all the instructions in the readme and installed fine, but
index.html isn’t being recognized as the default index page. If I type
http://www.domainname.com, I get a 404, but if I type
DomainName.com, everything comes up. From this point,
I can navigate just fine until I hit links like for the Admin page:
http://www.domainname.com/Admin/ - here I get another 404, but if I add
index.html at the end, then the page displays.

<VirtualHost *>
ServerName rt.anchor.net.au
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8

    # this line for Apache2 + modperl2 only
    PerlModule Apache2 Apache::compat

    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl

    <FilesMatch "\.html$">
            SetHandler perl-script
            PerlHandler RT::Mason
    </FilesMatch>
    <LocationMatch "/REST/">
            SetHandler perl-script
            PerlHandler RT::Mason
    </LocationMatch>
    <LocationMatch "/Attachment/">
            SetHandler perl-script
            PerlHandler RT::Mason
    </LocationMatch>

    <IfModule mod_ssl.c>
            SSLEngine On
            SSLCertificateFile /etc/ssl/rt.anchor.net.au_crt
            SSLCertificateKeyFile /etc/ssl/rt.anchor.net.au_key
    </IfModule>

    ServerAdmin rt-admin@anchor.net.au

    CustomLog /var/log/httpd/rt_access_log combined
    ErrorLog /var/log/httpd/rt_error_log

The important parts are the FileMatch and LocationMatch directives.

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