Attachments to Requestors?

RT Users
1

How do I send attachments to requestors ?

I have tried the “NotifyWithAttachment”-thing, but the requestor gets only an eMail without attachment …

Frederic Gobin

2

How do I send attachments to requestors ?

I have tried the “NotifyWithAttachment”-thing, but the requestor gets only an eMail without attachment …

Have you reconfigured your scrip to use the new NotifyWithAttachment
instead of the normal Notify without attachments ?

Frederic Gobin

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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
DynDaCo BVBA
Gijmelbergstraat 19
B - 3201 BELGIUM

Tel + 32 16 57 25 79
Fax + 32 16 57 25 81
GSM + 32 477 25 32 12
http://www.dyndaco.com
mailto:bduc@dyndaco.com

3

I think that I have found the problem …

The description of the OnCorrespond-Condition says
“Whenever correspondence comes in”

I saw nothing like “When correspondence goes out” …On 07 May 2002 12:39:51 +0200, Bart Duchesne bduc@dyndaco.com wrote:

On Tue, 2002-05-07 at 11:44, frederic.gobin@mindmatics.de wrote:

How do I send attachments to requestors ?

I have tried the “NotifyWithAttachment”-thing, but the requestor gets only an eMail without attachment …

Have you reconfigured your scrip to use the new NotifyWithAttachment
instead of the normal Notify without attachments ?

Frederic Gobin

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
–
DynDaCo BVBA
Gijmelbergstraat 19
B - 3201 BELGIUM

Tel + 32 16 57 25 79
Fax + 32 16 57 25 81
GSM + 32 477 25 32 12
http://www.dyndaco.com
mailto:bduc@dyndaco.com

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

4

How do I send attachments to requestors ?

I have tried the “NotifyWithAttachment”-thing, but the requestor gets only an eMail without attachment …

Have you changed your scrip on the queue to use the module ?

Frederic Gobin

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Bart Duchesne
Keyware – Computerworld’s Emerging Company to Watch 2002
“Identifying the World”

Leuvensesteenweg 282, 3190 Boortmeerbeek, Belgium
Tel: +32 (0)15 50.44.00 Fax: +32 (0)15 50.44.09

Excelsiorlaan 32-34, 1930 Zaventem, Belgium
Phone: +32 (2) 704.44.00 - Fax: +32 (2) 721.69.49

mailto:bduchesne@keyware.com
support: support.axsguard@keyware.com
http://www.keyware.com and http://www.axsguard.com