Attachments over a few hundred KB not working

RT Users
1

the only thing that appears in the apache error log is:
[Sun Feb 3 05:46:56 2008] [crit]: Transaction not committed. Usually indicates a software fault.Data loss may have occurred (/usr/local/rt3/lib/RT/Interface/Web/Handler.pm:195)

This is on a fresh install of FreeBSD 7.0-RC1 & RT 3.63 from ports using mysql & apache 1.3

Sevan / Venture37
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2

Hi,On Feb 3, 2008 7:54 AM, Sevan / Venture37 venture37@hotmail.com wrote:

the only thing that appears in the apache error log is:
[Sun Feb 3 05:46:56 2008] [crit]: Transaction not committed. Usually indicates a software fault.Data loss may have occurred (/usr/local/rt3/lib/RT/Interface/Web/Handler.pm:195)

This is on a fresh install of FreeBSD 7.0-RC1 & RT 3.63 from ports using mysql & apache 1.3

I recently had a somewhat similar problem, which was mostly affecting
MSIE users of RT. This discussion helped to solve the problem:

Leonid Mamchenkov

3

Check your max_allowed_packet variable in my.cnf

Sevan / Venture37 wrote: