Attachments not coming through

RT Users
1

Sometimes, when someone creates a ticket that contains an attachment it
doesn’t come through…sometimes it does. Any ideas?

Anne Ramey

2

OK, let me specify a couple of things. I haven’t noticed if all the
ones being dropped are particularly large, but I don’t think so. How
do I check what MaxAttachmentSize is set to? I don’t have a my.cnf, so
how do I check what max_packet_size is set to? I’m on a linux system.

Thanks,
AnneOn Mar 25, 2004, at 5:36 PM, Anne Ramey wrote:

Sometimes, when someone creates a ticket that contains an attachment
it doesn’t come through…sometimes it does. Any ideas?

Anne Ramey

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