Attachments in Correspondance?

RT Users
1

Has anyone tried out Staffan Larsen’s NotifyWithAttachment Action? (http://lists.fsck.com/pipermail/rt-users/2001-October/004793.html)

I’m thinking of implementing it and i’m wondering if anyone has found any problems.

Thanks,
Mike

2

Hi all,

We have implemented this locally and it works really well. The only
thing to do is make sure that you modify the installer to insert the
correct entries for RequestorsCC and for AdminCcs. See the example
below…

my @ScripActions = (
{
Name => ‘Notify-COMMENT/ATTACH-AdminCcs’,
Description => ‘Send email ATTACH/COMMENT to AdminCCs’,
ExecModule => ‘NotifyAsCommentWithAttachment’,
Argument => ‘AdminCc’
},

	       {
	     Name => 'Notify-CORRESP/ATTACH-Requestor,Cc',
	     Description => 'Send email ATTACH/CORRESSPOND to Requestor,Cc',
	     ExecModule => 'NotifyWithAttachment',
	     Argument => 'Requestor,Cc'
	       },
	       
	      );

Don’t make the mistake we made doing a NotifyAllWatchers on it can get
really messy for replies :slight_smile:

Have fun

RossOn Wed, 2002-01-16 at 20:04, Mike White wrote:

Has anyone tried out Staffan Larsen’s NotifyWithAttachment Action? (http://lists.fsck.com/pipermail/rt-users/2001-October/004793.html)

I’m thinking of implementing it and i’m wondering if anyone has found any problems.

Thanks,
Mike

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Ross Williamson
Director Operations and Customer Support
Quios (eWingz Systems, Inc)

Mobile : +44 7876 308 566
Phone : +44 207 170 4014
Office : +44 207 170 4017
Web : www.ewingz.com

3

Has anyone tried out Staffan Larsen’s NotifyWithAttachment Action?
(http://lists.fsck.com/pipermail/rt-users/2001-October/004793.html)

I’m thinking of implementing it and i’m wondering if anyone has
found any problems.

[Ross Williamson ross.williamson@quios.net]
We have implemented this locally and it works really well.

i’d also like to use it, but am unsure if i should hack my local stuff
or wait for an easy downloadable patch or update. i don’t see it in
2.0/contrib, will it land there or in release? ideally (for me :),
it’s going to be rolled into 2.0.12 (or already is in .11 and i missed
it in the ChangeLog) which’ll be sufficient reason for me to upgrade.
please advise, thx!

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