Attachment images files do not display

RT Users
1

Hi
I have installed RT 3.8.1 but when I upload an image file attachement
and then click on the link in the ticket I get either the name of the
file in the browser

http://support.example.com/Ticket/Attachment/867456/543454/3456-example.jpg

or I get an error message

The image
“http://support.example.com/Ticket/Attachment/34234/34534/example.gif”
cannot be displayed, because it contains errors.

Any ideas?

Regards
Ian

2

Hi
I have installed RT 3.8.1 but when I upload an image file attachement
and then click on the link in the ticket I get either the name of the
file in the browser

http://support.example.com/Ticket/Attachment/867456/543454/3456-example.jpg

or I get an error message

The image
“http://support.example.com/Ticket/Attachment/34234/34534/example.gif”
cannot be displayed, because it contains errors.

Ian,

Do attachments sent in by email work? Do other types of attachments
work?