Can someone clafify the attachment corruption issue? Is it strickly a perl
issue or a rt 3.0.8 vs 3.0.9 issue?
I’d like to upgrade RT but the perl upgrade might not happen real quick.
matthew zeier | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie
All the discussions I have seen suggest that it is a perl issue.
You need to upgrade to perl 5.8.3, regardless of the RT upgrade.
It’s perl issue. rt 3.0.8 with perl 5.8.3 has no problems.
O.On Mon, 2004-02-16 at 19:19, matthew zeier wrote:
Can someone clafify the attachment corruption issue? Is it strickly a perl
issue or a rt 3.0.8 vs 3.0.9 issue?I’d like to upgrade RT but the perl upgrade might not happen real quick.
–
matthew zeier | “Nothing in life is to be feared.
InteleNet Communications, Inc. | It is only to be understood.”
(949) 784-7904 | - Marie Curie
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rt-users@lists.bestpractical.com
The rt-users ArchivesHave you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Ondřej Surý sury.ondrej@globe.cz
Globe Internet s.r.o.
For what it’s worth,
We were happily operating for a long time with perl 5.8.0, rt 3.06 (and
earlier) on FreeBSD 4.9, and never saw any corruption issues. We
upgraded perl to 5.8.2 in order to run a test/devel instance of RT
alongside our production instance. After that perl upgrade we started
experiencing the corruption.
I can’t say that the installation details of the two perl instances were
the same, so it might not have been related to the version but to
something about how it was built. In addition, a few modules were
upgraded (I used CPAN), so it might be related to versions of some
module…
An upgrade to 5.8.3 fixed it.
Jim
-----Original Message-----
From: Mike Husband [mailto:m.husband@leadup.com.au]
Sent: Monday, February 16, 2004 10:06 PM
To: rt-users@lists.fsck.com
Subject: RE: [rt-users] attachment corruption, 5.8.0 v 5.8.3All the discussions I have seen suggest that it is a perl issue.
You need to upgrade to perl 5.8.3, regardless of the RT upgrade.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of
matthew
zeier
Sent: Tuesday, 17 February 2004 4:20 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] attachment corruption, 5.8.0 v 5.8.3Can someone clafify the attachment corruption issue? Is it
strickly a perl
issue or a rt 3.0.8 vs 3.0.9 issue?I’d like to upgrade RT but the perl upgrade might not happen
real quick.
rt-users mailing list
rt-users@lists.bestpractical.com
The rt-users ArchivesHave you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
Actually, I upgraded from whatever perl comes with redhat 9 to perl 5.8.3 and I still have attachment corruption issues.
I used the source installation from CPAN and the same config args are the original RH install of perl.
I am using RT 3.0.8 with Apache2 and mod_perl2.
Is there something I should be looking for in my httpd.conf?
Attachments are corrupted when attached to emails and when attached through the web front-end.
Thanks,
Clancy Childs
McGraw CommunicationsFrom: Ondrej Surý [mailto:sury.ondrej@globe.cz]
Sent: Tuesday, February 17, 2004 6:01 AM
To: matthew zeier
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] attachment corruption, 5.8.0 v 5.8.3
It’s perl issue. rt 3.0.8 with perl 5.8.3 has no problems.
O.
I have a problem with RT3 where it wont let me email attachments in but I
can put them into a ticket using the web interface. Would that also be fixed
if I upgraded to perl v 5.8.3? Im currently using 5.8.0 (redhat 8.0)From: Clancy Childs [mailto:cchilds@mcgrawcom.net]
Sent: Wednesday, February 18, 2004 4:15 AM
To: Ondrej Surý; matthew zeier
Cc: rt-users@lists.fsck.com
Subject: RE: [rt-users] attachment corruption, 5.8.0 v 5.8.3
Actually, I upgraded from whatever perl comes with redhat 9 to perl 5.8.3
and I still have attachment corruption issues. I used the source
installation from CPAN and the same config args are the original RH install
of perl. I am using RT 3.0.8 with Apache2 and mod_perl2. Is there something
I should be looking for in my httpd.conf? Attachments are corrupted when
attached to emails and when attached through the web front-end. Thanks,
Clancy Childs McGraw Communications
From: Ondrej Surý [mailto:sury.ondrej@globe.cz]
Sent: Tuesday, February 17, 2004 6:01 AM
To: matthew zeier
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] attachment corruption, 5.8.0 v 5.8.3
It’s perl issue. rt 3.0.8 with perl 5.8.3 has no problems.
O.
Sorry by “wont let me” I mean to say that If I email the attachment in, it
becomes corrupted… Unless it’s a text file or similar. Only non text files
are corrupted.From: Rabbie Zalaf
Sent: Wednesday, February 18, 2004 4:00 PM
To: ‘Clancy Childs’; Ondrej Surý; matthew zeier
Cc: rt-users@lists.fsck.com
Subject: RE: [rt-users] attachment corruption, 5.8.0 v 5.8.3
I have a problem with RT3 where it wont let me email attachments in but I
can put them into a ticket using the web interface. Would that also be fixed
if I upgraded to perl v 5.8.3? Im currently using 5.8.0 (redhat 8.0)
From: Clancy Childs [mailto:cchilds@mcgrawcom.net]
Sent: Wednesday, February 18, 2004 4:15 AM
To: Ondrej Surý; matthew zeier
Cc: rt-users@lists.fsck.com
Subject: RE: [rt-users] attachment corruption, 5.8.0 v 5.8.3
Actually, I upgraded from whatever perl comes with redhat 9 to perl 5.8.3
and I still have attachment corruption issues. I used the source
installation from CPAN and the same config args are the original RH install
of perl. I am using RT 3.0.8 with Apache2 and mod_perl2. Is there something
I should be looking for in my httpd.conf? Attachments are corrupted when
attached to emails and when attached through the web front-end. Thanks,
Clancy Childs McGraw Communications
From: Ondrej Surý [mailto:sury.ondrej@globe.cz]
Sent: Tuesday, February 17, 2004 6:01 AM
To: matthew zeier
Cc: rt-users@lists.fsck.com
Subject: Re: [rt-users] attachment corruption, 5.8.0 v 5.8.3
It’s perl issue. rt 3.0.8 with perl 5.8.3 has no problems.
O.
Actually, I upgraded from whatever perl comes with redhat 9 to perl 5.8.3
and I still have attachment corruption issues. I used the source
Have you rebuilt mod_perl to use the new perl version?
Jari Lehtonen
Unix & Network services
Computing Center
University of Turku, Finland