Is there a document which details the ATOM API? I can look through the
components, but that is tedious to say the least. I’m trying to
improve a custom app which uses the ATOM API, but not knowing the full
API there is no way to know if a better way exists. 
For instance: once method gets all the custom fields for a ticket. It
returns a hash of CF.Name => Value. But to get through this it does
the following steps:
- Get number of custom fields
- Loop from 0…$count to get the value for each CF in the Ticket
- Get Queue ID from Ticket
- Loop through CF IDs in #2 to get CF Name
- return hashref
This seems like a lot of extra work if there happens to be a simpler
way. If not, could this be a feature request?
Thanks,
Drew
Drew Taylor * Web development & consulting
Email: drew@drewtaylor.com * Site implementation & hosting
Web : www.drewtaylor.com * perl/mod_perl/DBI/mysql/postgres