AT 2.0 on RT 4.0.5 - Doesn't work

RT Users
1

I saved a search using “Importable spreadsheet” made a change and uploaded
the same file through “Asset Import” and it said :

  • Asset import errors. No changes were made.
  • Asset #1 not updated:
  • Asset #2 not updated:
  • Asset #4 not updated:

I’ve been searching all in vain for an answer but have not found anything
relevant.

Any and all help is surely appreciated,
Thanks,
Scott
View this message in context: http://old.nabble.com/AT-2.0-on-RT-4.0.5---Doesn't-work-tp33377844p33377844.html

2

I saved a search using “Importable spreadsheet” made a change and uploaded
the same file through “Asset Import” and it said :

  • Asset import errors. No changes were made.
  • Asset #1 not updated:
  • Asset #2 not updated:
  • Asset #4 not updated:

I’ve been searching all in vain for an answer but have not found anything
relevant.

Have you contacted the Asset Tracker authors? Best Practical doesn’t
maintain Asset Tracker and the AT authors don’t always monitor our
mailing list. You may need to reach out to them directly.

-kevin

3

Thanks Kevin, I haven’t contacted the authors - thanks for the heads up. I’ll
contact them asap and then post what I find in case anyone else might have
the same problem.

Kevin Falcone-2 wrote:

I saved a search using “Importable spreadsheet” made a change and
uploaded
the same file through “Asset Import” and it said :

  • Asset import errors. No changes were made.
  • Asset #1 not updated:
  • Asset #2 not updated:
  • Asset #4 not updated:

I’ve been searching all in vain for an answer but have not found anything
relevant.

Have you contacted the Asset Tracker authors? Best Practical doesn’t
maintain Asset Tracker and the AT authors don’t always monitor our
mailing list. You may need to reach out to them directly.

-kevin

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

View this message in context: http://old.nabble.com/AT-2.0-on-RT-4.0.5---Doesn't-work-tp33377844p33379143.html

4

I contacted the authors but they don’t have the time to look into it. Looks
like it is dead in the water

UnixMan wrote:

Thanks Kevin, I haven’t contacted the authors - thanks for the heads up.
I’ll contact them asap and then post what I find in case anyone else might
have the same problem.

Kevin Falcone-2 wrote:

I saved a search using “Importable spreadsheet” made a change and
uploaded
the same file through “Asset Import” and it said :

  • Asset import errors. No changes were made.
  • Asset #1 not updated:
  • Asset #2 not updated:
  • Asset #4 not updated:

I’ve been searching all in vain for an answer but have not found
anything
relevant.

Have you contacted the Asset Tracker authors? Best Practical doesn’t
maintain Asset Tracker and the AT authors don’t always monitor our
mailing list. You may need to reach out to them directly.

-kevin

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

View this message in context: http://old.nabble.com/AT-2.0-on-RT-4.0.5---Doesn't-work-tp33377844p33428676.html

5

Thats unfortunate but I understand people have lives to live and other
priorities.

I do have a question: is there a certain version of AT + RT that does work
completely? I’m running 3.8.11 and AT 2.0b2 and import/export is broken
(i found a long bug report in github about it). And this thread is for AT
4.0.5 which is broken as well. So is there a version in the middle that
actually works?

AaronOn Fri, Mar 2, 2012 at 8:14 AM, UnixMan senior.unix@gmail.com wrote:

I contacted the authors but they don’t have the time to look into it. Looks
like it is dead in the water

UnixMan wrote:

Thanks Kevin, I haven’t contacted the authors - thanks for the heads up.
I’ll contact them asap and then post what I find in case anyone else
might
have the same problem.

Kevin Falcone-2 wrote:

On Thu, Feb 23, 2012 at 05:41:57AM -0800, UnixMan wrote:

I saved a search using “Importable spreadsheet” made a change and
uploaded
the same file through “Asset Import” and it said :

  • Asset import errors. No changes were made.
  • Asset #1 not updated:
  • Asset #2 not updated:
  • Asset #4 not updated:

I’ve been searching all in vain for an answer but have not found
anything
relevant.

Have you contacted the Asset Tracker authors? Best Practical doesn’t
maintain Asset Tracker and the AT authors don’t always monitor our
mailing list. You may need to reach out to them directly.

-kevin

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

–
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RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5 & 6, 2012
6

Yep I agree. As far as a working version that can import I don’t know of any. The only option I see is try and figure out the code myself, not real big on perl though, or try and figure out the SQL database the values are stored in.

If anyone knows of a way to get a spreadsheet into AT 4.0.5 would be most helpful.

ScottOn Mar 2, 2012, at 9:27 AM, Aaron Zuercher aaron.techgeeks@gmail.com wrote:

Thats unfortunate but I understand people have lives to live and other priorities.

I do have a question: is there a certain version of AT + RT that does work completely? I’m running 3.8.11 and AT 2.0b2 and import/export is broken (i found a long bug report in github about it). And this thread is for AT 4.0.5 which is broken as well. So is there a version in the middle that actually works?

Aaron

On Fri, Mar 2, 2012 at 8:14 AM, UnixMan senior.unix@gmail.com wrote:

I contacted the authors but they don’t have the time to look into it. Looks
like it is dead in the water

UnixMan wrote:

Thanks Kevin, I haven’t contacted the authors - thanks for the heads up.
I’ll contact them asap and then post what I find in case anyone else might
have the same problem.

Kevin Falcone-2 wrote:

On Thu, Feb 23, 2012 at 05:41:57AM -0800, UnixMan wrote:

I saved a search using “Importable spreadsheet” made a change and
uploaded
the same file through “Asset Import” and it said :

  • Asset import errors. No changes were made.
  • Asset #1 not updated:
  • Asset #2 not updated:
  • Asset #4 not updated:

I’ve been searching all in vain for an answer but have not found
anything
relevant.

Have you contacted the Asset Tracker authors? Best Practical doesn’t
maintain Asset Tracker and the AT authors don’t always monitor our
mailing list. You may need to reach out to them directly.

-kevin

RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston — March 5 & 6, 2012

–
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RT Training Sessions (http://bestpractical.com/services/training.html)

  • Boston March 5 & 6, 2012
7

Thats unfortunate but I understand people have lives to live and other priorities.

I do have a question: is there a certain version of AT + RT that does work completely? I’m
running 3.8.11 and AT 2.0b2 and import/export is broken (i found a long bug report in github
about it). And this thread is for AT 4.0.5 which is broken as well. So is there a version in
the middle that actually works?

That’s probably a question best answered by the AT authors, they have
more insight into compatibility than we do.

-kevin> On Fri, Mar 2, 2012 at 8:14 AM, UnixMan <[1]senior.unix@gmail.com> wrote:

 I contacted the authors but they don't have the time to look into it. Looks
 like it is dead in the water

 UnixMan wrote:
 >
 > Thanks Kevin, I haven't contacted the authors - thanks for the heads up.
 > I'll contact them asap and then post what I find in case anyone else might
 > have the same problem.
 >
 >
 >
 > Kevin Falcone-2 wrote:
 >>
 >> On Thu, Feb 23, 2012 at 05:41:57AM -0800, UnixMan wrote:
 >>>
 >>> I saved a search using "Importable spreadsheet" made a change and
 >>> uploaded
 >>> the same file through "Asset Import" and it said :
 >>>
 >>> * Asset import errors. No changes were made.
 >>> * Asset #1 not updated:
 >>> * Asset #2 not updated:
 >>> * Asset #4 not updated:
 >>>
 >>> I've been searching all in vain for an answer but have not found
 >>> anything
 >>> relevant.
 >>
 >> Have you contacted the Asset Tracker authors? Best Practical doesn't
 >> maintain Asset Tracker and the AT authors don't always monitor our
 >> mailing list. You may need to reach out to them directly.
 >>
 >> -kevin
 >>
 >>
 >> --------
 >> RT Training Sessions ([2]http://bestpractical.com/services/training.html)
 >> * Boston * March 5 & 6, 2012
 >>
 >
 >

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