I am trying to generate a transaction of defined type, and an
attachment associated to that transaction with code like the one shown
below, which calls directly _NewTransaction for transactions and _Attach
The attachment need to be a plain text comment, so will have a text
Content and I should be able to define what the content is.
Sorry the code is just an example, really I don’t know how to manage this.
Thanks in advance for any help.
******* Code Begins*********
my $Ticket = new RT::Ticket($RT::SystemUser);
my $Transaction = new RT::Transaction($RT::SystemUser);
my ( $Trans, $TransMsg, $TransObj ) = $Ticket->_NewTransaction(‘Type’ =>
‘SMSOpenRecord’, ‘Data’ => ‘SMSOpenRecord’, ‘Content’ => ‘contenuto’);
my ($id, $msg) = $Transaction->_Attach(‘MIMEObject’ => ‘text/html’, ??);
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