Assign tickets to "groups" rather than "users"

Matt_Newham · April 24, 2012, 8:39am

Hello

I’m wondering if it is possible to assign tickets to a group of people
rather than a single person. For example, I have a workflow where analysts
create tickets when they find something suspicious, if this turns into a
reportable incident, they will raise an incident report, attach an
"incident article" containing the details of the incident in a more formal
manner then assign to a senior team member for review. Can the tickets be
assigned to a certain group of people? I can only seem to find assign to
"nobody in particular" which sort of solves the problem however everyone
can then see the ticket?

Thanks

Matt Newham

Marco_Thorbruegge · April 24, 2012, 8:51am

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Matt,

maybe you can solve that with another queue?

Escalation to another group could be done by moving the ticket to a
different queue, to which only the people you want to escalate to have
access.

From there whoever from that group is in charge can then “Take” the
ticket".

There is also the mechanism of “Approval” in RT(IR), but that i
haven’t tried out yet.

Cheers,
MarcoOn 24/04/12 10:39, Matt Newham wrote:

Hello

I’m wondering if it is possible to assign tickets to a group of
people rather than a single person. For example, I have a workflow
where analysts create tickets when they find something suspicious,
if this turns into a reportable incident, they will raise an
incident report, attach an “incident article” containing the
details of the incident in a more formal manner then assign to a
senior team member for review. Can the tickets be assigned to a
certain group of people? I can only seem to find assign to “nobody
in particular” which sort of solves the problem however everyone
can then see the ticket?

Thanks

– Matt Newham

_______________________________________________ Rtir mailing list
Rtir@lists.bestpractical.com
The rtir Archives
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Matt_Newham · April 24, 2012, 8:56am

Hi Marco

Thanks for the quick response, I haven’t quite figured out how you move
tickets into a queue, without assigning to users. I have a few queues set
up on top of the defaul incidents, reports etc. These are queues based on
the constituency and are used for the client specific response teams to
view tickets assigned to their constituency. How do I assign tickets into a
queue? I think this could work, however Im not sure how to go about it!

Thanks

MattOn 24 April 2012 09:51, Marco Thorbruegge marco.thorbruegge@cert.europa.euwrote:

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Matt,

maybe you can solve that with another queue?

Escalation to another group could be done by moving the ticket to a
different queue, to which only the people you want to escalate to have
access.

From there whoever from that group is in charge can then “Take” the
ticket".

There is also the mechanism of “Approval” in RT(IR), but that i
haven’t tried out yet.

Cheers,
Marco

On 24/04/12 10:39, Matt Newham wrote:

Hello

I’m wondering if it is possible to assign tickets to a group of
people rather than a single person. For example, I have a workflow
where analysts create tickets when they find something suspicious,
if this turns into a reportable incident, they will raise an
incident report, attach an “incident article” containing the
details of the incident in a more formal manner then assign to a
senior team member for review. Can the tickets be assigned to a
certain group of people? I can only seem to find assign to “nobody
in particular” which sort of solves the problem however everyone
can then see the ticket?

Thanks

– Matt Newham

_______________________________________________ Rtir mailing list
Rtir@lists.bestpractical.com
The rtir Archives
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Matt Newham

Javier_Martinez · April 24, 2012, 9:07am

Hello.

There is a way to achieve this, first you need to create a new queu,
then you had to give permissions to this queu only for for the people
that you want. Then move the ticket at this queu (this could be done in
the basic propierties of the ticket), it is important that it had to be
assigned to nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribiï¿½:

Hello

I’m wondering if it is possible to assign tickets to a group of people
rather than a single person. For example, I have a workflow where
analysts create tickets when they find something suspicious, if this
turns into a reportable incident, they will raise an incident report,
attach an “incident article” containing the details of the incident in
a more formal manner then assign to a senior team member for review.
Can the tickets be assigned to a certain group of people? I can only
seem to find assign to “nobody in particular” which sort of solves the
problem however everyone can then see the ticket?

Thanks

–
Matt Newham

Rtir mailing list
Rtir@lists.bestpractical.com
The rtir Archives

Javier Martinez e-mail: fjmartinez@csi.uned.es
Centro Tecnologico Universitario UNED - CENTRO SISTEMAS INFORMATICOS
AREA DE COMUNICACIONES Y SEGURIDAD
Urbanizaciï¿½n Monte Rozas Tfno: (+34) 91398-9801
Avda. de Esparta, 9 Fax: (+34) 91398-9006
Ctra. del Escorial Km.5
28232 Las Rozas (Madrid)
SPAIN

GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
http://maps.google.es/?q=40.513168%20-3.917700

Matt_Newham · April 24, 2012, 9:20am

Hey

Perhaps I am missing something, however I can’t seem to find anywhere on
the basic ticket properties that allow me to move a ticket into a
particular queue? I have only been able to achieve this using the
constituency field and creating queues matching the constituency options?

Thanks

MattOn 24 April 2012 10:07, Javier Martínez fjmartinez@csi.uned.es wrote:

Hello.

There is a way to achieve this, first you need to create a new queu, then
you had to give permissions to this queu only for for the people that you
want. Then move the ticket at this queu (this could be done in the basic
propierties of the ticket), it is important that it had to be assigned to
nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribió:

Hello

I’m wondering if it is possible to assign tickets to a group of people
rather than a single person. For example, I have a workflow where analysts
create tickets when they find something suspicious, if this turns into a
reportable incident, they will raise an incident report, attach an
“incident article” containing the details of the incident in a more formal
manner then assign to a senior team member for review. Can the tickets be
assigned to a certain group of people? I can only seem to find assign to
“nobody in particular” which sort of solves the problem however everyone
can then see the ticket?

Thanks

–
Matt Newham

Rtir mailing listRtir@lists.bestpractical.comhttp://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
Centro Tecnologico Universitario UNED - CENTRO SISTEMAS INFORMATICOS
AREA DE COMUNICACIONES Y SEGURIDAD
Urbanización Monte Rozas Tfno: (+34) 91398-9801
Avda. de Esparta, 9 Fax: (+34) 91398-9006
Ctra. del Escorial Km.5
28232 Las Rozas (Madrid)
SPAIN

GPS: N +40°30’47.40", W -3°55’3.72http://maps.google.es/?q=40.513168%20-3.917700

Rtir mailing list
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Matt Newham

Javier_Martinez · April 24, 2012, 10:11am

Hello.

In my distribution/release 3.4.5 (it is old but fully functional and it
made it work fine for a lot of years, and if something works …don’t
touch it) it can be done when you open a ticket: ticket metadata - Basic

Queu. I was wondering that your release could be diferent.

Regards.

El 24/04/2012 11:20, Matt Newham escribiï¿½:

Hey

Perhaps I am missing something, however I can’t seem to find anywhere
on the basic ticket properties that allow me to move a ticket into a
particular queue? I have only been able to achieve this using the
constituency field and creating queues matching the constituency options?

Thanks

Matt

Hello.

There is a way to achieve this, first you need to create a new
queu, then you had to give permissions to this queu only for for
the people that you want. Then move the ticket at this queu (this
could be done in the  basic propierties of the ticket), it is
important that it had to be assigned to nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribiï¿½:

Hello

I'm wondering if it is possible to assign tickets to a group of
people rather than a single person. For example, I have a
workflow where analysts create tickets when they find something
suspicious, if this turns into a reportable incident, they will
raise an incident report, attach an "incident article" containing
the details of the incident in a more formal manner then assign
to a senior team member for review. Can the tickets be assigned
to a certain group of people? I can only seem to find assign to
"nobody in particular" which sort of solves the problem however
everyone can then see the ticket?

Thanks

-- 
Matt Newham



_______________________________________________
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Rtir@lists.bestpractical.com  <mailto:Rtir@lists.bestpractical.com>
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-- 
======================================================================
Javier Martinez                  e-mail:fjmartinez@csi.uned.es  <mailto:fjmartinez@csi.uned.es>
Centro Tecnologico Universitario UNED - CENTRO SISTEMAS INFORMATICOS
AREA DE COMUNICACIONES Y SEGURIDAD
Urbanizaciï¿½n Monte Rozas               Tfno:(+34) 91398-9801  <tel:%28%2B34%29%2091398-9801>
Avda. de Esparta, 9                    Fax:(+34) 91398-9006  <tel:%28%2B34%29%2091398-9006>
Ctra. del Escorial Km.5
28232 Las Rozas (Madrid)
SPAIN

GPS: N +40ï¿½30'47.40", W -3ï¿½55'3.72
http://maps.google.es/?q=40.513168%20-3.917700
======================================================================


_______________________________________________
Rtir mailing list
Rtir@lists.bestpractical.com <mailto:Rtir@lists.bestpractical.com>
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir

–
Matt Newham

Javier Martinez e-mail: fjmartinez@csi.uned.es
Centro Tecnologico Universitario UNED - CENTRO SISTEMAS INFORMATICOS
AREA DE COMUNICACIONES Y SEGURIDAD
Urbanizaciï¿½n Monte Rozas Tfno: (+34) 91398-9801
Avda. de Esparta, 9 Fax: (+34) 91398-9006
Ctra. del Escorial Km.5
28232 Las Rozas (Madrid)
SPAIN

GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
http://maps.google.es/?q=40.513168%20-3.917700

Matt_Newham · April 24, 2012, 10:53am

I am currently using RT v4. I wonder if this is something removed from RT
itself… Perhaps I will mail the RT list too

Thanks JavierOn 24 April 2012 11:11, Javier Martínez fjmartinez@csi.uned.es wrote:

Hello.

In my distribution/release 3.4.5 (it is old but fully functional and it
made it work fine for a lot of years, and if something works …don’t touch
it) it can be done when you open a ticket: ticket metadata - Basic - Queu.
I was wondering that your release could be diferent.

Regards.

El 24/04/2012 11:20, Matt Newham escribió:

Hey

Perhaps I am missing something, however I can’t seem to find anywhere on
the basic ticket properties that allow me to move a ticket into a
particular queue? I have only been able to achieve this using the
constituency field and creating queues matching the constituency options?

Thanks

Matt

On 24 April 2012 10:07, Javier Martínez fjmartinez@csi.uned.es wrote:

Hello.

There is a way to achieve this, first you need to create a new queu, then
you had to give permissions to this queu only for for the people that you
want. Then move the ticket at this queu (this could be done in the basic
propierties of the ticket), it is important that it had to be assigned to
nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribió:

Hello

I’m wondering if it is possible to assign tickets to a group of people
rather than a single person. For example, I have a workflow where analysts
create tickets when they find something suspicious, if this turns into a
reportable incident, they will raise an incident report, attach an
“incident article” containing the details of the incident in a more formal
manner then assign to a senior team member for review. Can the tickets be
assigned to a certain group of people? I can only seem to find assign to
“nobody in particular” which sort of solves the problem however everyone
can then see the ticket?

Thanks

–
Matt Newham

Rtir mailing listRtir@lists.bestpractical.comhttp://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
Centro Tecnologico Universitario UNED - CENTRO SISTEMAS INFORMATICOS
AREA DE COMUNICACIONES Y SEGURIDAD
Urbanización Monte Rozas Tfno: (+34) 91398-9801
Avda. de Esparta, 9 Fax: (+34) 91398-9006
Ctra. del Escorial Km.5
28232 Las Rozas (Madrid)
SPAIN

GPS: N +40°30’47.40", W -3°55’3.72http://maps.google.es/?q=40.513168%20-3.917700

Rtir mailing list
Rtir@lists.bestpractical.com
The rtir Archives

–
Matt Newham

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
Centro Tecnologico Universitario UNED - CENTRO SISTEMAS INFORMATICOS
AREA DE COMUNICACIONES Y SEGURIDAD
Urbanización Monte Rozas Tfno: (+34) 91398-9801
Avda. de Esparta, 9 Fax: (+34) 91398-9006
Ctra. del Escorial Km.5
28232 Las Rozas (Madrid)
SPAIN

GPS: N +40°30’47.40", W -3°55’3.72http://maps.google.es/?q=40.513168%20-3.917700

Matt Newham

Marco_Thorbruegge · April 24, 2012, 1:44pm

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Matt,

it’s still there in 4. Klick on “The Basics” and then on “Advanced” in
the upper right menue.

It is correct, you need to be owner of a ticket to change this. But
try to change the queue and afterwards change the owner back to
“Nobody in particular”, so it appears unlinked in the queue for your
supervisors.

HTH

Cheers,
Marco

I am currently using RT v4. I wonder if this is something removed
from RT itself… Perhaps I will mail the RT list too

Thanks Javier

Hello.

In my distribution/release 3.4.5 (it is old but fully functional
and it made it work fine for a lot of years, and if something
works …don’t touch it) it can be done when you open a ticket:
ticket metadata - Basic - Queu. I was wondering that your release
could be diferent.

Regards.

El 24/04/2012 11:20, Matt Newham escribiï¿½:

Hey

Perhaps I am missing something, however I can’t seem to find
anywhere on the basic ticket properties that allow me to move a
ticket into a particular queue? I have only been able to achieve
this using the constituency field and creating queues matching
the constituency options?

Thanks

Matt

Hello.

There is a way to achieve this, first you need to create a new
queu, then you had to give permissions to this queu only for for
the people that you want. Then move the ticket at this queu (this
could be done in the basic propierties of the ticket), it is
important that it had to be assigned to nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribiï¿½:

Hello

I’m wondering if it is possible to assign tickets to a group of
people rather than a single person. For example, I have a
workflow where analysts create tickets when they find something
suspicious, if this turns into a reportable incident, they will
raise an incident report, attach an “incident article”
containing the details of the incident in a more formal manner
then assign to a senior team member for review. Can the tickets
be assigned to a certain group of people? I can only seem to
find assign to “nobody in particular” which sort of solves the
problem however everyone can then see the ticket?

Thanks

– Matt Newham

_______________________________________________ Rtir mailing
list Rtir@lists.bestpractical.com
mailto:Rtir@lists.bestpractical.com
The rtir Archives

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es

Centro Tecnologico Universitario UNED - CENTRO SISTEMAS
INFORMATICOS AREA DE COMUNICACIONES Y SEGURIDAD Urbanizaciï¿½n
Monte Rozas Tfno: (+34) 91398-9801
tel:(%2B34)%2091398-9801 Avda. de Esparta, 9
Fax: (+34) 91398-9006 tel:(%2B34)%2091398-9006 Ctra. del
Escorial Km.5 28232 Las Rozas (Madrid) SPAIN

GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
Google Maps

Rtir mailing list Rtir@lists.bestpractical.com
mailto:Rtir@lists.bestpractical.com
The rtir Archives

– Matt Newham

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es

Centro Tecnologico Universitario UNED - CENTRO SISTEMAS
INFORMATICOS AREA DE COMUNICACIONES Y SEGURIDAD Urbanizaciï¿½n Monte
Rozas Tfno: (+34) 91398-9801
tel:(%2B34)%2091398-9801 Avda. de Esparta, 9
Fax: (+34) 91398-9006 tel:(%2B34)%2091398-9006 Ctra. del
Escorial Km.5 28232 Las Rozas (Madrid) SPAIN

GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
Google Maps

– Matt Newham

_______________________________________________ Rtir mailing list
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Matt_Newham · April 24, 2012, 1:59pm

This sounds like it should work, however when trying to move a ticket I get
an error “There is no mapping for statuses between these queues. Contact
your system administrator.” Any idea what this means?

Thanks

MattOn 24 April 2012 14:44, Marco Thorbruegge marco.thorbruegge@cert.europa.euwrote:

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Matt,

it’s still there in 4. Klick on “The Basics” and then on “Advanced” in
the upper right menue.

It is correct, you need to be owner of a ticket to change this. But
try to change the queue and afterwards change the owner back to
“Nobody in particular”, so it appears unlinked in the queue for your
supervisors.

HTH

Cheers,
Marco

On 24/04/12 12:53, Matt Newham wrote:

I am currently using RT v4. I wonder if this is something removed
from RT itself… Perhaps I will mail the RT list too

Thanks Javier

On 24 April 2012 11:11, Javier Martínez <fjmartinez@csi.uned.es mailto:fjmartinez@csi.uned.es> wrote:

Hello.

In my distribution/release 3.4.5 (it is old but fully functional
and it made it work fine for a lot of years, and if something
works …don’t touch it) it can be done when you open a ticket:
ticket metadata - Basic - Queu. I was wondering that your release
could be diferent.

Regards.

El 24/04/2012 11:20, Matt Newham escribió:

Hey

Perhaps I am missing something, however I can’t seem to find
anywhere on the basic ticket properties that allow me to move a
ticket into a particular queue? I have only been able to achieve
this using the constituency field and creating queues matching
the constituency options?

Thanks

Matt

On 24 April 2012 10:07, Javier Martínez <fjmartinez@csi.uned.es mailto:fjmartinez@csi.uned.es> wrote:

Hello.

There is a way to achieve this, first you need to create a new
queu, then you had to give permissions to this queu only for for
the people that you want. Then move the ticket at this queu (this
could be done in the basic propierties of the ticket), it is
important that it had to be assigned to nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribió:

Hello

I’m wondering if it is possible to assign tickets to a group of
people rather than a single person. For example, I have a
workflow where analysts create tickets when they find something
suspicious, if this turns into a reportable incident, they will
raise an incident report, attach an “incident article”
containing the details of the incident in a more formal manner
then assign to a senior team member for review. Can the tickets
be assigned to a certain group of people? I can only seem to
find assign to “nobody in particular” which sort of solves the
problem however everyone can then see the ticket?

Thanks

– Matt Newham

_______________________________________________ Rtir mailing
list Rtir@lists.bestpractical.com
mailto:Rtir@lists.bestpractical.com
The rtir Archives

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es

Centro Tecnologico Universitario UNED - CENTRO SISTEMAS
INFORMATICOS AREA DE COMUNICACIONES Y SEGURIDAD Urbanización
Monte Rozas Tfno: (+34) 91398-9801
tel:(%2B34)%2091398-9801 Avda. de Esparta, 9
Fax: (+34) 91398-9006 tel:(%2B34)%2091398-9006 Ctra. del
Escorial Km.5 28232 Las Rozas (Madrid) SPAIN

GPS: N +40°30’47.40", W -3°55’3.72
Google Maps

Rtir mailing list Rtir@lists.bestpractical.com
mailto:Rtir@lists.bestpractical.com
The rtir Archives

– Matt Newham

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es

Centro Tecnologico Universitario UNED - CENTRO SISTEMAS
INFORMATICOS AREA DE COMUNICACIONES Y SEGURIDAD Urbanización Monte
Rozas Tfno: (+34) 91398-9801
tel:(%2B34)%2091398-9801 Avda. de Esparta, 9
Fax: (+34) 91398-9006 tel:(%2B34)%2091398-9006 Ctra. del
Escorial Km.5 28232 Las Rozas (Madrid) SPAIN

GPS: N +40°30’47.40", W -3°55’3.72
Google Maps

– Matt Newham

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Matt Newham

Marco_Thorbruegge · April 24, 2012, 2:11pm

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That has to do with the “Lifecycle” parameter (about which i do not
really know much yet). In your manually created queue, change
“LifeCycle” to something defined, and moving tickets there should work.

However, what the implications are for your workflow i do not know; i
just very recently switched to RT4.

Cheers,
Marco

This sounds like it should work, however when trying to move a
ticket I get an error “There is no mapping for statuses between
these queues. Contact your system administrator.” Any idea what
this means?

Thanks

Matt

Hi Matt,

it’s still there in 4. Klick on “The Basics” and then on “Advanced”
in the upper right menue.

It is correct, you need to be owner of a ticket to change this.
But try to change the queue and afterwards change the owner back
to “Nobody in particular”, so it appears unlinked in the queue for
your supervisors.

HTH

Cheers, Marco

I am currently using RT v4. I wonder if this is something
removed from RT itself… Perhaps I will mail the RT list too

Thanks Javier

Hello.

In my distribution/release 3.4.5 (it is old but fully functional
and it made it work fine for a lot of years, and if something
works …don’t touch it) it can be done when you open a ticket:
ticket metadata - Basic - Queu. I was wondering that your
release could be diferent.

Regards.

El 24/04/2012 11:20, Matt Newham escribiï¿½:

Hey

Perhaps I am missing something, however I can’t seem to find
anywhere on the basic ticket properties that allow me to move
a ticket into a particular queue? I have only been able to
achieve this using the constituency field and creating queues
matching the constituency options?

Thanks

Matt

Hello.

There is a way to achieve this, first you need to create a new
queu, then you had to give permissions to this queu only for
for the people that you want. Then move the ticket at this queu
(this could be done in the basic propierties of the ticket),
it is important that it had to be assigned to nobody.

You can play with the CC and CCa roles too.

Cheers from Spain.

El 24/04/2012 10:39, Matt Newham escribiï¿½:

Hello

I’m wondering if it is possible to assign tickets to a group
of people rather than a single person. For example, I have a
workflow where analysts create tickets when they find
something suspicious, if this turns into a reportable
incident, they will raise an incident report, attach an
“incident article” containing the details of the incident in
a more formal manner then assign to a senior team member for
review. Can the tickets be assigned to a certain group of
people? I can only seem to find assign to “nobody in
particular” which sort of solves the problem however everyone
can then see the ticket?

Thanks

– Matt Newham

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–

======================================================================

Javier Martinez e-mail: fjmartinez@csi.uned.es

mailto:fjmartinez@csi.uned.es <mailto:fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es>

Centro Tecnologico Universitario UNED - CENTRO SISTEMAS
INFORMATICOS AREA DE COMUNICACIONES Y SEGURIDAD Urbanizaciï¿½n
Monte Rozas Tfno: (+34) 91398-9801
tel:(%2B34)%2091398-9801
tel:(%2B34)%2091398-9801 Avda. de Esparta, 9 Fax: (+34)
91398-9006 tel:(%2B34)%2091398-9006
tel:(%2B34)%2091398-9006 Ctra. del
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======================================================================

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– Matt Newham

–

Javier Martinez e-mail: fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es <mailto:fjmartinez@csi.uned.es
mailto:fjmartinez@csi.uned.es>

Centro Tecnologico Universitario UNED - CENTRO SISTEMAS
INFORMATICOS AREA DE COMUNICACIONES Y SEGURIDAD Urbanizaciï¿½n
Monte Rozas Tfno: (+34) 91398-9801
tel:(%2B34)%2091398-9801
tel:(%2B34)%2091398-9801 Avda. de Esparta, 9 Fax: (+34)
91398-9006 tel:(%2B34)%2091398-9006
tel:(%2B34)%2091398-9006 Ctra. del
Escorial Km.5 28232 Las Rozas (Madrid) SPAIN

GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
Google Maps

– Matt Newham

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Assign tickets to "groups" rather than "users"

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GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
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Assign tickets to "groups" rather than "users"

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GPS: N +40°30’47.40", W -3°55’3.72http://maps.google.es/?q=40.513168%20-3.917700

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GPS: N +40°30’47.40", W -3°55’3.72http://maps.google.es/?q=40.513168%20-3.917700

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GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
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GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
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GPS: N +40°30’47.40", W -3°55’3.72
Google Maps

GPS: N +40°30’47.40", W -3°55’3.72
Google Maps

GPS: N +40ï¿½30’47.40", W -3ï¿½55’3.72
Google Maps