we run RT Verion 4.4.1 and try to manage our assets with the system.
We created custom fields and work with them to track the internal id of an
I now run into two problems/questions:
If we search for assets we get the standard table of results. Is there a
way to change the contents of this table?
I would like to have some custom fields listet within this table.
Is there a mechanism to prefill some fields while creating a new asset.
For example if we create 30 monitors how could we speed up this process
for the fields that have the same contents at beginning of the lifetime of
A kind of template or copy mechanism would be interesting. Or do i’m
thinking in the wrong direction?
Some hints on that?