Articles

RT Users
1

Hi!
Running RT 4.0.1 on CentOS 6.3.
Got a few questions:

  • How can I remove class from articles ? I know I have to use shredder
    • objects plugin but I am not sure which field to use for that.
  • How can I create topics for articles ?
  • How can I add content to articles ? The section for adding content
    contains only header. I was under impression there supposed to be
    WYSIWYG text editor
  • Where can I find more information on articles in RT ?
2

Hi!
Running RT 4.0.1 on CentOS 6.3.
Got a few questions:

  • How can I remove class from articles ? I know I have to use shredder
    • objects plugin but I am not sure which field to use for that.
  • How can I create topics for articles ?
  • How can I add content to articles ? The section for adding content
    contains only header. I was under impression there supposed to be
    WYSIWYG text editor
  • Where can I find more information on articles in RT ?

http://bestpractical.com/rt/docs/latest/customizing/articles_introduction.html