I’m trying to use articles with a “Fill in one wikitext area” custom field.
The issue I have is:
- when displaying my article with the Display menu after modification it looks good
- when using the article in a Reply it is not formatted and shows all wiki tags
The wikitext code is:
== head 1 example ==
== head 2 example ==
- list item 1
- list item 2
It Displays as:
But when using the article in ticket reply it’s not formatted (also not the email received after sending):
Anyone had such issues before? I’m on RT 4.4.1. Am I possibly missing some configuration setting?