Hi,
Has anyone been able to store their RT Articles in Gitlab/Github or similar so that RT draws directly from a git version of an article?
Right now, we are maintaining Articles in RT and in our internal git. And copying them over when we make a change. This is less than optimal, prone to mistakes, and an administrative burden.
Thanks!
You could do something cool like a GitHub action that uses the RT rest API to update the article content in RT!
Good idea! We had checked the API in the past, but I see with rest2 that it would be possible.
Sharing here a direct link to the relevant section of the API guide in case it is helpful for others:
https://docs.bestpractical.com/rt/5.0.2/RT/REST2.html#Articles