I have just added RTFM (RTFM-2.4.2) to my RT install (rt-3.8.3) and
everything seems to work pretty well except for one issue. When I try
to add a new article to class X I get a permission denied result after
entering the basics, contents, topics and pressing Create. This is for
a user that is part for the group that has group that has the
The article contains a custom field “body” for which this group has
the following rights:
I have not set any special rights for the individual users, just for
the group of which they are part.
I can create new articles fine with the root user, just not with
regular user that is part of the group that should be able to add
Anyone an idea what I am doing wrong? Is there another right that I
must set? Do I need to clear some kind of cache (just loggin in and
out does not seem to address the issue)?