We are new users of RT and so far it looks really nice, I have a question
In a queue I have some sub areas, is it possible to create templates for each
are or is the template applicable to the queue and all its areas only?
R.I.Pienaar - firstname.lastname@example.org
This isn't life in the fast lane, it's life in the oncoming traffic. -- (Terry Pratchett, alt.fan.pratchett) Sent from: http://users.devco.net/~rip/?loc=-33.7999,18.4667