Are these log errors normal?

I’m running RT 4.4.1 w/ RTIR. The following appears when viewing a
ticket. Please keep in mind that I shortened this a LOT. Each section
repeats a few hundred times in the log:

[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized
value $_ in concatenation (.) or string at
/usr/share/perl5/HTML/FormatText/WithLinks/AndTables.pm line 214.
(/usr/share/perl5/HTML/FormatText/WithLinks/AndTables.pm:214)---clip---[11754]
[Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value
$ptag in string eq at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21 16:35:39
2016] [warning]: Use of uninitialized value $ptag in string eq at
/usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21 16:35:39
2016] [warning]: Use of uninitialized value $ptag in hash element at
/usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21 16:35:39
2016] [warning]: Use of uninitialized value $ptag in string eq at
/usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21 16:35:39
2016] [warning]: Use of uninitialized value $ptag in string eq at
/usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21 16:35:39
2016] [warning]: Use of uninitialized value $ptag in hash element at
/usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)---clip---[11754] [Wed Dec 21
16:35:44 2016] [warning]: Use of uninitialized value $tag in string
eq at /usr/share/perl5/HTML/Element.pm line 2632.
(/usr/share/perl5/HTML/Element.pm:2632)[11754] [Wed Dec 21 16:35:44
2016] [warning]: Use of uninitialized value $tag in string eq at
/usr/share/perl5/HTML/Element.pm line 2656.
(/usr/share/perl5/HTML/Element.pm:2632)[11754] [Wed Dec 21 16:35:44
2016] [warning]: Use of uninitialized value $tag in string eq at
/usr/share/perl5/HTML/Element.pm line 2656.
(/usr/share/perl5/HTML/Element.pm:2632)[11754] [Wed Dec 21 16:35:44
2016] [warning]: Use of uninitialized value $tag in string eq at
/usr/share/perl5/HTML/Element.pm line 2656.
(/usr/share/perl5/HTML/Element.pm:2632)

Is there something I need to fix, or is this “normal”?

Extra information:

root@sbs-help:~# cat /etc/lsb-release
DISTRIB_ID=UbuntuDISTRIB_RELEASE=16.04DISTRIB_CODENAME=xenialDISTRIB_DESCRIPTION="Ubuntu
16.04.1 LTS"root@sbs-help:~# perl --versionThis is perl 5, version
22, subversion 1 (v5.22.1) built for
x86_64-linux-gnu-thread-multi(with 58 registered patches, see perl
-V for more detail)

Thank you!

Best regards,
Steve

What version of HTML::Element are you using? I don’t get these warnings in our logs.

perl -MHTML::Element -e ‘print “$HTML::Element::VERSION\n”’;

5.03On Dec 21, 2016, at 8:45 AM, Stephen Switzer <steve@sbsroc.commailto:steve@sbsroc.com> wrote:

I’m running RT 4.4.1 w/ RTIR. The following appears when viewing a ticket. Please keep in mind that I shortened this a LOT. Each section repeats a few hundred times in the log:

[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $_ in concatenation (.) or string at /usr/share/perl5/HTML/FormatText/WithLinks/AndTables.pm line 214. (/usr/share/perl5/HTML/FormatText/WithLinks/AndTables.pm:214)
—clip—
[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $ptag in string eq at /usr/share/perl5/HTML/Element.pm line 711. (/usr/share/perl5/HTML/Element.pm:711)
[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $ptag in string eq at /usr/share/perl5/HTML/Element.pm line 711. (/usr/share/perl5/HTML/Element.pm:711)
[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $ptag in hash element at /usr/share/perl5/HTML/Element.pm line 711. (/usr/share/perl5/HTML/Element.pm:711)
[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $ptag in string eq at /usr/share/perl5/HTML/Element.pm line 711. (/usr/share/perl5/HTML/Element.pm:711)
[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $ptag in string eq at /usr/share/perl5/HTML/Element.pm line 711. (/usr/share/perl5/HTML/Element.pm:711)
[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value $ptag in hash element at /usr/share/perl5/HTML/Element.pm line 711. (/usr/share/perl5/HTML/Element.pm:711)
—clip—
[11754] [Wed Dec 21 16:35:44 2016] [warning]: Use of uninitialized value $tag in string eq at /usr/share/perl5/HTML/Element.pm line 2632. (/usr/share/perl5/HTML/Element.pm:2632)
[11754] [Wed Dec 21 16:35:44 2016] [warning]: Use of uninitialized value $tag in string eq at /usr/share/perl5/HTML/Element.pm line 2656. (/usr/share/perl5/HTML/Element.pm:2632)
[11754] [Wed Dec 21 16:35:44 2016] [warning]: Use of uninitialized value $tag in string eq at /usr/share/perl5/HTML/Element.pm line 2656. (/usr/share/perl5/HTML/Element.pm:2632)
[11754] [Wed Dec 21 16:35:44 2016] [warning]: Use of uninitialized value $tag in string eq at /usr/share/perl5/HTML/Element.pm line 2656. (/usr/share/perl5/HTML/Element.pm:2632)

Is there something I need to fix, or is this “normal”?

Extra information:

root@sbs-help:~# cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION=“Ubuntu 16.04.1 LTS”

root@sbs-help:~# perl --version

This is perl 5, version 22, subversion 1 (v5.22.1) built for x86_64-linux-gnu-thread-multi
(with 58 registered patches, see perl -V for more detail)

Thank you!

Best regards,
Steve

Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
:e-mail: lstewart@internap.commailto:lstewart@internap.com
:earth_africa: www.internap.comhttp://www.internap.com

Thank you for your reply! That’s interesting, I have the same version. I
recently disabled a scrip that I added and that fixed a major memory
leak causing slowdowns. Maybe it’s a scrip issue, but much harder to
diagnose, right?

Here’s some other info:

root@sbs-help:~# perl -MHTML::Element -e 'print "$HTML::Element::VERSION\n"';
5.03

root@sbs-help:~# dpkg -l | grep perl | grep -i html | awk '{print $3" "$2}'
6.03-1 libhtml-form-perl
2.11-2 libhtml-format-perl
0.06-1 libhtml-formattext-withlinks-andtables-perl
0.15-1 libhtml-formattext-withlinks-perl
3.72-1 libhtml-parser-perl
3.20-2 libhtml-tagset-perl
5.03-2 libhtml-tree-perl
1.001-1 libio-html-perl

I have not installed anything from CPAN that I know of.

Best regards,
SteveOn 12/21/2016 12:43 PM, Landon Stewart wrote:

What version of HTML::Element are you using? I don’t get these
warnings in our logs.

perl -MHTML::Element -e ‘print “$HTML::Element::VERSION\n”’;

5.03

On Dec 21, 2016, at 8:45 AM, Stephen Switzer <steve@sbsroc.com mailto:steve@sbsroc.com> wrote:

I’m running RT 4.4.1 w/ RTIR. The following appears when viewing a
ticket. Please keep in mind that I shortened this a LOT. Each section
repeats a few hundred times in the log:

[11754] [Wed Dec 21 16:35:39 2016] [warning]: Use of
uninitialized value $_ in concatenation (.) or string at
/usr/share/perl5/HTML/FormatText/WithLinks/AndTables.pm line 214.
(/usr/share/perl5/HTML/FormatText/WithLinks/AndTables.pm:214)---clip---[11754]
[Wed Dec 21 16:35:39 2016] [warning]: Use of uninitialized value
$ptag in string eq at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21
16:35:39 2016] [warning]: Use of uninitialized value $ptag in
string eq at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21
16:35:39 2016] [warning]: Use of uninitialized value $ptag in
hash element at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21
16:35:39 2016] [warning]: Use of uninitialized value $ptag in
string eq at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21
16:35:39 2016] [warning]: Use of uninitialized value $ptag in
string eq at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)[11754] [Wed Dec 21
16:35:39 2016] [warning]: Use of uninitialized value $ptag in
hash element at /usr/share/perl5/HTML/Element.pm line 711.
(/usr/share/perl5/HTML/Element.pm:711)---clip---[11754] [Wed Dec
21 16:35:44 2016] [warning]: Use of uninitialized value $tag in
string eq at /usr/share/perl5/HTML/Element.pm line 2632.
(/usr/share/perl5/HTML/Element.pm:2632)[11754] [Wed Dec 21
16:35:44 2016] [warning]: Use of uninitialized value $tag in
string eq at /usr/share/perl5/HTML/Element.pm line 2656.
(/usr/share/perl5/HTML/Element.pm:2632)[11754] [Wed Dec 21
16:35:44 2016] [warning]: Use of uninitialized value $tag in
string eq at /usr/share/perl5/HTML/Element.pm line 2656.
(/usr/share/perl5/HTML/Element.pm:2632)[11754] [Wed Dec 21
16:35:44 2016] [warning]: Use of uninitialized value $tag in
string eq at /usr/share/perl5/HTML/Element.pm line 2656.
(/usr/share/perl5/HTML/Element.pm:2632)

Is there something I need to fix, or is this “normal”?

Extra information:

root@sbs-help:~# cat /etc/lsb-release
DISTRIB_ID=UbuntuDISTRIB_RELEASE=16.04DISTRIB_CODENAME=xenialDISTRIB_DESCRIPTION="Ubuntu
16.04.1 LTS"root@sbs-help:~# perl --versionThis is perl 5,
version 22, subversion 1 (v5.22.1) built for
x86_64-linux-gnu-thread-multi(with 58 registered patches, see
perl -V for more detail)

Thank you!

Best regards,
Steve


Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
:e-mail: lstewart@internap.com mailto:lstewart@internap.com
:earth_africa: www.internap.com http://www.internap.com

dpkg -l | grep perl | grep -i html | awk ‘{print $3" "$2}’

yet i can not login please any help or advice is welcome thank you.