RT 2.x is way ahead of RT 1.x in any ways (stability, performance,
modifications, extensibility, etc.). It’s been ready, for a long time now.
If you’re doing a really big upgrade, then it’s normal to first test-out
the new version on a non-production server. Test the upgrade, test if
anything breaks when re-compiling apache and perl.
AleshOn Sat, 5 Jan 2002, John Stoffel wrote:
Alesh> RT 1.0.7 is OUT-OF-DATE, current version is 2.0.11, upgrade
Alesh> ASAP! It’s well worth it.
And I’m not convinced that 2.0 is ready yet either. I want to
upgrade, but it’s not a simple process when you have to keep upgrading
large parts of your web server and it’s infrastructure to do so. In
some ways I wish we didn’t have to tie so closely to Apache to get the
performance, since it’s hard to make sure that I don’t break other
things when I do upgrade.
John Stoffel - Senior Unix Systems Administrator - Lucent Technologies
email@example.com - http://www.lucent.com - 978-952-7548