- I’ve enabled Approvals (using
http://wiki.bestpractical.com/index.cgi?ManualApprovals), all OK, but i
easly can open/close/etc ticket with pending approval. Why this happens?
- How i can hide queue ___Approvals from list of queues on right side
and from dropdown list of queues near button for ticket creation?
- What right user must have to allow change Owner of any ticket?
- What right user must have to see not only himself and Nobody in the
list of Owners in Quick ticket creation but any other users also?