Hi all.
Some questions:
- I’ve enabled Approvals (using
Request Tracker Wiki), all OK, but i
easly can open/close/etc ticket with pending approval. Why this happens? - How i can hide queue ___Approvals from list of queues on right side
and from dropdown list of queues near button for ticket creation? - What right user must have to allow change Owner of any ticket?
- What right user must have to see not only himself and Nobody in the
list of Owners in Quick ticket creation but any other users also?