Hi
I have problems configuring RT for use with approvals. I have tryed to
use the eksample from the manual i appendix 5. The template is as follows :
===Create-Ticket: codereview
Depended-On-By: {$Tickets{‘TOP’}->Id}
Queue: Approvals
Type: Approval
Content:blabla
ENDOFCONTENT
When I set the status of a ticket to “Resolved” I get the following
error in my apachelog :
[Sat Oct 25 14:57:28 2003] [error]: Scrip 15 died. - can’t build entity:
no body, and not multipart
Stack:
[/usr/lib/perl5/site_perl/5.6.1/MIME/Entity.pm:606]
[/opt/rt/lib/RT/Action/CreateTickets.pm:406]
[/opt/rt/lib/RT/ScripAction_Overlay.pm:207]
[/opt/rt/lib/RT/Scrip_Overlay.pm:409]
[/opt/rt/lib/RT/Scrip_Overlay.pm:344]
[/opt/rt/lib/RT/Transaction_Overlay.pm:169]
[/opt/rt/lib/RT/Ticket_Overlay.pm:3799]
[/opt/rt/lib/RT/Ticket_Overlay.pm:3908]
[/opt/rt/lib/RT/Ticket_Overlay.pm:3317]
[/opt/rt/lib/RT/Interface/Web.pm:944]
[/opt/rt/lib/RT/Interface/Web.pm:1066]
[/opt/rt/share/html/Ticket/Display.html:108]
[/opt/rt/share/html/Ticket/Update.html:196]
[/opt/rt/share/html/autohandler:182]
(/opt/rt/lib/RT/Scrip_Overlay.pm:363)
Dos anyone know what the problem is ?
Best regards
Rene Brask