Hi,
OK, I’ve read the wiki on Creating Approvals In RT and
ManualApprovals…
Although I have a hard time figuring out what needs to be done.
The Manager wants the ability for his staff to send emails to nsapprove
And for him to receive a notification for this email that gets put in
the ___Approvals queue.
So I enabled the ___Approvals queue, but when we send an email to it, he
gets notified as he’s a watcher,
But he does not know (or even I) what to do next… There is no Approve
button or what have you…
So what is the function exactly of the ___Approvals queue?
The templates and scripts are already there by default so I thought this
would work right out of the box, but does not seem so.
Is there a detailed howto on creating this type of approvals?
Nelson Pereira
Senior Network Administrator
Protus IP Solutions Inc.
npereira@protus.com
phone: 613.733.0000 ext.528
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