I finished the setup of RT 4.4 now I am trying to enable the ldap authentication through apache then LDAPImport
When I try to add the following in apache I get an error when restarting apache on AuthBasicProvider ldap should I be putting in the link to my ldap there or does the next line explain what ldap = ?
I used the sample data as I the only differences I made are “RT access” with a service account AuthLDAPURL with actual path to my ldapRequire valid-user AuthType Basic AuthName "RT access" AuthBasicProvider ldap AuthLDAPURL \ "ldap://ldap.example.com/dc=example,dc=com" = 2.4> # For Apache 2.4 Require local # For Apache 2.2 Order deny,allow Deny from all Allow from localhost Satisfy any
Service Desk Manager
2150 Islington Ave #301
Toronto ON M9P 3V4
Telephone 647 788 3277
Mobile 416 454 8975