Apache failed

Dear All,

My OS is ubuntu, I installed RT 3.8.1 by following this guide
http://wiki.bestpractical.com/view/Ubuntu_8.04.1.
I already followed the steps untill “Replace 000_default file” then I
tried to run apache 2, but it was failed, then I checked at error.log
:

[Wed Apr 01 16:03:43 2009] [error] Couldn’t load RT config file
RT_SiteConfig.pm:\n\nsyntax error at /opt/rt3/etc/RT_SiteConfig.pm
line 75, near ") with the "\nCompilation failed in require at
/opt/rt3/bin/…/lib/RT/Config.pm line 410.\nBEGIN failed–compilation
aborted at /opt/rt3/bin/webmux.pl line 101.\nCompilation failed in
require at (eval 2) line 1.\n
[Wed Apr 01 16:03:43 2009] [error] Can’t load Perl file:
/opt/rt3/bin/webmux.pl for server nast-linux:0, exiting…

How to solve this error?

Thanks,
ns

Check permissions------Original Message------
From: nast linux
Sender: rt-users-bounces@lists.bestpractical.com
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Apache failed
Sent: Apr 5, 2009 23:27

Dear All,

My OS is ubuntu, I installed RT 3.8.1 by following this guide
http://wiki.bestpractical.com/view/Ubuntu_8.04.1.
I already followed the steps untill “Replace 000_default file” then I
tried to run apache 2, but it was failed, then I checked at error.log
:

[Wed Apr 01 16:03:43 2009] [error] Couldn’t load RT config file
RT_SiteConfig.pm:\n\nsyntax error at /opt/rt3/etc/RT_SiteConfig.pm
line 75, near ") with the "\nCompilation failed in require at
/opt/rt3/bin/…/lib/RT/Config.pm line 410.\nBEGIN failed–compilation
aborted at /opt/rt3/bin/webmux.pl line 101.\nCompilation failed in
require at (eval 2) line 1.\n
[Wed Apr 01 16:03:43 2009] [error] Can’t load Perl file:
/opt/rt3/bin/webmux.pl for server nast-linux:0, exiting…

How to solve this error?

Thanks,
ns
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

The 75th line ‘replace (user) with the user you want to bind with’ appears to be a part of a comment.

Place a ‘#’ at the beginning of this line to comment it out. Restart apache.

-AshishFrom: nast linux [nastlinux@gmail.com]
Sent: Monday, April 06, 2009 2:22 PM
To: Potla, Ashish Bassaliel
Subject: Re: [rt-users] Apache failed

Thank for reply.
Please find RT_SiteConfig.pm at attachment below: