Hello Experts
Please help me to proceed further steps in RT. I am a newbie in RT.
I am using RT3 in RHEL5. here with i am sending my files and log details.
[Fri Oct 09 15:10:40 2009] [error] Can’t locate Extension/QuickDelete.pm in
@INC (@INC contains: /opt/rt3/bin/…/local/lib /opt/rt3/bin/…/lib
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/…/lib/RT.pm line
627.\nCompilation failed in require at (eval 2) line 1.\n
[Fri Oct 09 15:10:40 2009] [error] Can’t load Perl file: /opt/rt3/bin/
webmux.pl for server 192.168.1.2:0, exiting…
This is httpd.conf file
<Directory /opt/rt3/share/html>
Options FollowSymLinks ExecCGI
AllowOverride None
<VirtualHost 192.168.1.2>
ServerName 192.168.1.2
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
PerlModule Apache2 Apache::compat
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Location /rt>
RedirectMatch permanent (.*)/$ $1/index.html
SetHandler perl-script
PerlHandler RT::Mason
This is /opt/rt3/etc/SiteConfig.pm file
Set($rtname, ‘rt3’);
#Set($Organization, ‘example.org’);
#Set($CorrespondAddress , ‘support@example.org’);
#Set($CommentAddress , ‘support-comment@example.org’);
#Set($Timezone , ‘GMT’); # obviously choose what suits you
THE DATABASE:
Set($DatabaseType, ‘mysql’); # e.g. Pg or mysql
These are the settings we used above when creating the RT database,
you MUST set these to what you chose in the section above.
Set($DatabaseUser , ‘rt’);
Set($DatabasePassword , ‘semansys’);
Set($DatabaseName , ‘rt3’); # Ensure this is set to rt3!
THE WEBSERVER:
Set($WebPath , ‘/opt/rt3/share/html/’);
Set($WebBaseURL , ‘http://192.168.1.2’);
Set(@Plugins,(qw(Extension::QuickDelete RT::FM)))
Please help me to solve the issue.
Regards
Arun Balaji.L