Chnaging the Subject Line to the appropriate issue:
Kevin and Others,
After fighting for few days on the below issue, I thought of changing the OS to OpenSUSE and get a successful RT4 installation. As luck would have it, I got the installation completed successfully, including intializing the database. However, while configure httpd.conf file, I came to know that bin/webmux.pl is required for instantiating Apache. But, RT4, by default did not install webmux.pl inside the bin folder. It only had the below files inside the bin directory.
-rwxr-xr-x 1 root rt 14792 Jul 18 12:33 rt-mailgate
-rwxr-xr-x 1 root rt 77405 Jul 18 12:33 rt
-rwxr-xr-x 1 root rt 13922 Jul 18 12:33 rt-crontool
-rwxr-xr-x 1 root root 12659 Jul 18 12:38 rt-mailgate.in
-rwxr-xr-x 1 root root 12173 Jul 18 12:38 rt-crontool.in
I wanted to test if RT 3.8 will have webmux.pl, mason_handler.fcgi and other files and so I just decompressed the tar to find the files existing inside the bin/ folder.
-rwxr-xr-x 1 root root 8017 Jul 18 12:38 mason_handler.svc.in
-rw-r–r-- 1 root root 8024 Jul 18 12:38 mason_handler.svc
-rwxr-xr-x 1 root root 2476 Jul 18 12:38 mason_handler.scgi.in
-rwxr-xr-- 1 root root 2485 Jul 18 12:38 mason_handler.scgi
-rwxr-xr-x 1 root root 3119 Jul 18 12:38 mason_handler.fcgi.in
-rwxr-xr-x 1 root root 3126 Jul 18 12:38 mason_handler.fcgi
-rw-r–r-- 1 root root 7113 Jul 18 12:38 fastcgi_server.in
-rwxr-xr-x 1 root root 5356 Jul 18 12:38 webmux.pl.in
-rwxr-xr-x 1 root root 5346 Jul 18 12:38 webmux.pl
-rwxr-xr-x 1 root root 5524 Jul 18 12:38 standalone_httpd.in
I know that simply copying these files to my RT4 installation will not work but I still copied it and got the below apache errors when I try to browse the site (yeah…the site is giving 500 error)
[Tue Jul 19 05:34:24 2011] [error]: For the WebPath config option, use the empty string instead of / (/opt/rt4/bin/…/lib/RT/Config.pm:606)
[Tue Jul 19 05:34:24 2011] [crit]: Can’t locate object method “new” via package “RT::Interface::Web::Handler” at /opt/rt4/bin/webmux.pl line 151. (/opt/rt4/bin/…/lib/RT.pm:340)
[Tue Jul 19 05:34:24 2011] [crit]: Can’t locate object method “new” via package “RT::Interface::Web::Handler” at /opt/rt4/bin/webmux.pl line 151.
Compilation failed in require at /opt/rt4/bin/mason_handler.fcgi line 54. (/opt/rt4/bin/…/lib/RT.pm:340)
Can’t locate object method “new” via package “RT::Interface::Web::Handler” at /opt/rt4/bin/webmux.pl line 151.
Compilation failed in require at /opt/rt4/bin/mason_handler.fcgi line 54.
Any help on getting my new site up and running is higly appreciatable.
RaghuFrom: firstname.lastname@example.org [email@example.com] on behalf of Kevin Falcone [firstname.lastname@example.org]
Sent: Monday, July 18, 2011 8:42 PM
Subject: Re: [rt-users] Initilizing database: Coredata Inserting Step failing (Rights not Granted Error) on Fedora Core 15
From the last few days, I am struggling hard to deploy RT on Fedora 15 box as I am still a
beginner in linux environment. At last, I could install all the pre-requisites for RT and made
sure to resolve all dependencies. However, I am unable to intiliaze the database after the
It is failing at
RT::Handle::InsertInitialData(‘RT::Handle=HASH(0xab35f98)’) called at sbin/rt-setup-database
main::action_coredata(‘action’, ‘init’, ‘skip-create’, 1, ‘dba’, ‘root’) called at
sbin/rt-setup-database line 197 (/usr/share/perl5/Carp.pm:65)
Couldn’t finish ‘coredata’ step.
ERROR: System error. Right not granted.
Please show the command you ran to generate this.
Please also show the results of a standard make initdb command.
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