Apache error: Can't local webmux.pl

RT Users
1

Good morning RT,

We are new user of your solution RT, we encounter an issue during the
installation of the version 4.0.13 on an Ubuntu 12 environnement.

Apache is not able to start because the system can’t locate a perl file,
see below the error:

[Fri Jul 19 10:36:10 2013] [error] Can’t locate /opt/rt4/bin/webmux.pl in
@INC (@INC contains: /etc/perl /usr/local/lib/perl/5.14.2
/usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .
/etc/apache2) at (eval 2) line 1.\n

[Fri Jul 19 10:36:10 2013] [error] Can’t load Perl file: /opt/rt4/bin/
webmux.pl for server localhost:80, exiting…

Are you able to help us?

Regards,
Abdallah Tabi
Support Team - at@efficientip.com 4 rue de l´Abreuvoir
92 400 Courbevoie
France
at@efficientip.com
Tel : +33 (0)1 75 84 88 98
Fax : +33 (0)9 57 88 09 40
www.efficientip.com

2

Good morning RT,

Hi,

We are new user of your solution RT, we encounter an issue during the
installation of the version 4.0.13 on an Ubuntu 12 environnement.

Apache is not able to start because the system can’t locate a perl file,
see below the error:

[Fri Jul 19 10:36:10 2013] [error] Can’t locate /opt/rt4/bin/webmux.pl
http://webmux.pl in @INC (@INC contains: /etc/perl
/usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
/usr/local/lib/site_perl . /etc/apache2) at (eval 2) line 1.\n

[Fri Jul 19 10:36:10 2013] [error] Can’t load Perl file:
/opt/rt4/bin/webmux.pl http://webmux.pl for server localhost:80,
exiting…

Are you able to help us?

read RT 4 installation doc again. webmux.pl is gone, you have to use
rt-server.fcgi:

http://www.bestpractical.com/docs/rt/4.0/web_deployment.html

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