The documentation is embedded in the code - for example, to see the doc for
the Ticket part of the API:
Here’s an example of a perl script that might get you started. It takes a
RT username as an argument and displays some info for that user. The script
will need to know where your RT libraries are, so add $RT_HOME/lib to @INC.
Digging around the mason components and perl libraries to see how they use
the API should help you get further.
This was a nice reply, Steve; thanks.
I’m assuming MIT is using RT: do you folks have an internal, at least
semi- public set of notes that train new people how to use RT, aside
from the official doco? You know: “this is how RT works… for us”.
It occurs to me that a collection of pointer to such things, which are
permitted to be viewer by the Great Unwashed, might be a useful thing;
I’m going to start such a page on the wiki.
If you can read this... thank a system adminstrator. Or two. --me