RTIR is what you are looking for …As far as I know you’ll need an RT
instance installed …
Roy----- Original Message -----
From: “Franz Georg Köhler” email@example.com
Sent: Sunday, February 13, 2005 5:11 PM
Subject: Re: [rt-users] anyone using rt3 for abuse handling?
On So, Feb 13, 2005 at 05:47:35 +0100, Franz Georg Köhler firstname.lastname@example.org wrote:
I wonder if anyone on this list is using rt3 for abuse handling?
I thought it would be a good idea to send all abuse mail to a special
abuse queue, but I can’t find any possibility to forward tickets to 3rd
persons outside rt?
I wonder if RTIR might be more suitable for this task?
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