Anyone using DTRT? How does one install it?

RT Users
1

Hi Folks!

Just wondering if anyone is using DTRT, and wouldn’t mind giving the list
their opinion, and some ideas on how to install it. I’m interested in it
since I’ve seen a few postings on the other lists about it’s integration
with RT.

Thanks!

Michael K. Brown
Lab Technician
ATM Engineering Services - Lab Services
Tel: (613) 784-4354
michael.k.brown@alcatel.com

2

I whacked it into my existing RT installation,
I’ve never really looked into to the scheduler though…

  • Where it’s supposed to schedule tickets for available resources
    and then generate an overview / Gantt chart for all of them…

What I failed at was getting it to respect Starts date and to just shcedule
tickets
without a DUE date.

I was gonna do that later…

I use it mainly from the Project view to Generate a Holding Ticket for
alotta SubTasks…