I would also like to see something with stock requests and/or required
information fields… I havent been playing with RT long, but this would be
handy for me. Is this built in, or has anyone done any work on this?
[mailto:firstname.lastname@example.org]On Behalf Of Aaron T PorterSent: Monday, April 29, 2002 5:04 PM
To: Michael K Brown
Subject: Re: [rt-users] Anyone modify StockAnswers for use in the
I’m trying to modify the Stock Answers contrib to make a “Stock Requests”;
way for users creating tickets to enter pre-formatted text. I’m not
much luck so far… I can’t seem to get it working. I’m just wondering if
anyone else has done this yet? Am I breaking new ground that makes the
hairpulling worth while?
Michael, could you tell us specifically which URL you're trying to
insert the questions into? From there it should be quite simple to insert
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm