Having a heck of a time using Exchange as a relay/smarthost as
described in the wiki article’s scenario 2:
http://wiki.bestpractical.com/view/MSExchangeRelay
If anyone has this working, please give me a hand.
Thank you
Hi,
I have RT working very well indeed at my workplace. Running Sendmail with
our exchange server running as a smart host. All outgoing email is passwed
through the exchange server and as for inbound mail this is forwarded from
exchange to RT via an email contact. But as said it works very well.
What are you having difficullty with?
Which MTA are you using Sendmail/Postfix?
Regards,
*Aaron Guise
027 212 6638
aaron@guise.net.nzOn Mon, Feb 2, 2009 at 3:51 PM, GravyFace gravyface@gmail.com wrote:
Having a heck of a time using Exchange as a relay/smarthost as
described in the wiki article’s scenario 2:
MSExchangeRelay - Request Tracker WikiIf anyone has this working, please give me a hand.
Thank you
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Hi,
I am just working on a howto for our RT virtual appliance - with
exchange:
http://pve.proxmox.com/wiki/RT_Request_Tracker#Integrate_RT_to_Exchange_
Server_2000.2F2003_environment
(should be finished end of week)
In short:
- I prefer using a new user with address@domain.com (this is the address
of the queue) - this user forwards to a contact: interal-rt@rt.domain.com)
- configure a SMTP connector sending the address space (rt.domain.com)
to your RT server
If you change anything on SMTP Exchange: restart the smtp service AND
the “Microsoft Exchange Routing Engine”
Also check the mailer-setup on RT: I use postfix on RT, see our virtual
appliance for more details.
Br, Martin
Forwarders! I completely overlooked that. I was trying to share
address space between both boxes using the KB article on the subject
and was having no luck. Working like a charm now, and don’t have to
mess with my default policies at all. I actually created two
distributions groups: one for correspondence the other for comments
and added the corresponding rt.mydomain.com contacts to each one.
This way, if RT goes down for some reason I can easily add my team to
the distribution group so we can at least get support request emails.
Thanks alot.On Mon, Feb 2, 2009 at 3:46 AM, Martin Maurer martin@proxmox.com wrote:
Hi,
I am just working on a howto for our RT virtual appliance - with
exchange:
http://pve.proxmox.com/wiki/RT_Request_Tracker#Integrate_RT_to_Exchange_
Server_2000.2F2003_environment(should be finished end of week)
In short:
- I prefer using a new user with address@domain.com (this is the address
of the queue)- this user forwards to a contact: interal-rt@rt.domain.com)
- configure a SMTP connector sending the address space (rt.domain.com)
to your RT serverIf you change anything on SMTP Exchange: restart the smtp service AND
the “Microsoft Exchange Routing Engine”Also check the mailer-setup on RT: I use postfix on RT, see our virtual
appliance for more details.Br, Martin
-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of GravyFace
Sent: Montag, 2. Februar 2009 03:51
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Anyone get Exchange working?Having a heck of a time using Exchange as a relay/smarthost as
described in the wiki article’s scenario 2:
MSExchangeRelay - Request Tracker WikiIf anyone has this working, please give me a hand.
Thank you
Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.comDiscover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com