Any way to change owner 'nobody in particular'

Is there any way I can change what the ticket says when no one has
accepted it yet instead of it showing an owner of ‘nobody in
particular’? i would like to change it to our group name.

Thanks

John Alberts
Hosted Services
Exlibris USA
john.alberts@exlibrisgroup.com
cell: 1-508-878-2197