Any gotchas for load balancing RT's front end?

RT Users
1

We are looking at possibly load balancing RT’s web front end. Our
sessions are DB based.

Are there any gotchas to consider?

RT 3.6.3 (I know, I know)

Thanks.

-Todd

2

We are looking at possibly load balancing RT’s web front end. Our
sessions are DB based.

Are there any gotchas to consider?

RT 3.6.3 (I know, I know)

Thanks.

-Todd

We have not needed to do this for RT yet, but you should provide
for some level of persistance for connections to leverage RT’s
internal caching. A pure round-robin load balance will have both
frontends doing more work than they need to do. It may also be
worth revisiting your settings for KeepAlive on your web servers
as well to maximize performance and minimize resource usage.

Regards,
Ken

3

Hi Todd
We use several webservers and an F5 in Front, it’s important that you make sure The Sessions of a logged in user come to The Same Webserver.

Can Sent to you our setup.Am 28.01.2011 um 22:35 schrieb Todd Chapman todd@chaka.net:

We are looking at possibly load balancing RT’s web front end. Our
sessions are DB based.

Are there any gotchas to consider?

RT 3.6.3 (I know, I know)

Thanks.

-Todd