i am wondering: if somebody takes a ticket to answere it,
the status in the drop-down is set (default) to “open” and
the owner is (default) “Nobody”…can i change this ?
for me it´s more logical that the user is listed who is
logged in… if user “joe” is logged in and answeres to a ticket,
he should be the owner… can i change these settings somewhere ?
– michab, firstname.lastname@example.org on 16.07.2003