Announcing RTx::Statistics v0.1.6 (was RE: Re: statistics module)

OK, I’ve just updated the wiki and put the new package on the anonymous
ftp site. (see
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage).

Statistics is now RTx::Statistics and comes with an installer.

Give it a try (if you feel brave, if you’re less brave, wait a week or
so!).

Big NOTE::::: You can use this version right alongside earlier
releases, so it should be fairly safe, but if I were you, I’d back up
you whole RT installation before installing this…

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-
bounces@lists.bestpractical.com] On Behalf Of Richard Ellis
Sent: Monday, December 05, 2005 4:30 AM
To: Torsten Brumm
Cc: RT USERS
Subject: Re: [rt-users] Re: statistics module

Hi Torsten,

There are no plans to release a sneak preview version outside of the
group of people involved in the project. We don’t want a copy to reach
the wider audience in advance of us being sure it’s as stable and bug
free as we can make it.

If a sneak preview version were to appear in the wild, it could
potentially lead to issues with people seeing bugs that may have been
fixed in the real live version.

As soon as it is ready, everyone will be able to get it.

Thanks

Rik

Hi Richard,

is it possible to get a “preview” for testing???

Torsten

Richard Ellis schrieb:

Message: 1
Date: Sun, 04 Dec 2005 20:30:55 +0200
From: Victor victor@ambra.ro
Subject: [rt-users] statistics module
To: rt-users@lists.bestpractical.com
Message-ID: 439335DF.4030807@ambra.ro
Content-Type: text/plain; charset=“iso-8859-1”

I installed the statistics module.
It works fine, but after I installed it the Tickets serach stopped
working.

When I tried to search something it complains that the
Search/Listing.html file is missing.
In the Tabs file from Statistics module it should write Build.html
instead of Listing.html at line 47.
I replaced the line and is working.
I hope I haven’t broken some functionality.

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Message: 2
Date: Sun, 04 Dec 2005 19:38:00 +0100
From: Torsten Brumm tob@brummix.de
Subject: Re: [rt-users] statistics module
To: Victor victor@ambra.ro
Cc: rt-users@lists.bestpractical.com
Message-ID: 43933788.2040503@brummix.de
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Hi Victor,

there is a “bug” in the Tabs File from the Statistics Package, the
correct link is not Listing.html it must be Build.html.

Have a look onto the Files of the Package…

Torsten

Victor schrieb:

I installed the statistics module.
It works fine, but after I installed it the Tickets serach
stopped

working.

When I tried to search something it complains that the
Search/Listing.html file is missing.
In the Tabs file from Statistics module it should write
Build.html

instead of Listing.html at line 47.
I replaced the line and is working.
I hope I haven’t broken some functionality.




http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly
Media
at http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
and

San Francisco - Find out more at
http://bestpractical.com/services/training.html

A new version of the statistics module is nearing completion of
testing

and may even appear later this week. This will address most of the
known

problems, a few of the Wish list items, include some additional
useability tweaks and be funkier, prettier and all round nicer :slight_smile:


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media
at
http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
and

OK, I’ve just updated the wiki and put the new package on the anonymous
ftp site. (see
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage).

Statistics is now RTx::Statistics and comes with an installer.

Give it a try (if you feel brave, if you’re less brave, wait a week or
so!).

What’s new in the new version?

Sorry, just as I was writing, I was “summoned” to lunch! ;>

Anyhow, there’s a ton of code cleanup (although there’s certainly more
to do). The tables match the style of the rest of RT, the graph boxes
have been standardized and cleaned up. I added a spreadsheet download to
a couple of the pages (waiting for feedback and a chance to standardize
before I added the rest), the various boxes can be collapsed ala the
rest of RT. A number of incorrect behaviors have been corrected (e.g.
“See Weekends” isn’t broken any more), it was packaged with RTx, so
there’s an installer. Just more yummy goodness for the same price!

There may be some more details in the readme (which is also posted at
the wiki).

I was going to put up some screenshots, but I don’t have an instance
with much good data in it (we still haven’t switched our support team to
RT from bugzilla yet). Rik, can you come up with some postable
screenshots?

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Monday, December 05, 2005 11:51 AM
To: Kelly F. Hickel
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: Re: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users] Re:
statistics module)

OK, I’ve just updated the wiki and put the new package on the
anonymous

ftp site. (see
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage).

Statistics is now RTx::Statistics and comes with an installer.

Give it a try (if you feel brave, if you’re less brave, wait a week
or

Oh, also, I should be moving it to CPAN in the next week, I’ll just
update the wiki at that time, and probably leave it on my ftp site for
another couple weeks.

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Kelly F. Hickel
Sent: Monday, December 05, 2005 12:39 PM
To: 'Jesse Vincent’
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users] Re:
statistics module)

Sorry, just as I was writing, I was “summoned” to lunch! ;>

Anyhow, there’s a ton of code cleanup (although there’s certainly more
to
do). The tables match the style of the rest of RT, the graph boxes
have
been standardized and cleaned up. I added a spreadsheet download to a
couple of the pages (waiting for feedback and a chance to standardize
before I added the rest), the various boxes can be collapsed ala the
rest
of RT. A number of incorrect behaviors have been corrected (e.g. “See
Weekends” isn’t broken any more), it was packaged with RTx, so there’s
an
installer. Just more yummy goodness for the same price!

There may be some more details in the readme (which is also posted at
the
wiki).

I was going to put up some screenshots, but I don’t have an instance
with
much good data in it (we still haven’t switched our support team to RT
from bugzilla yet). Rik, can you come up with some postable
screenshots?

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Monday, December 05, 2005 11:51 AM
To: Kelly F. Hickel
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: Re: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:

statistics module)

OK, I’ve just updated the wiki and put the new package on the
anonymous

ftp site. (see
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage).

Statistics is now RTx::Statistics and comes with an installer.

Give it a try (if you feel brave, if you’re less brave, wait a
week or

Hi,

I’ll sort out some screenshots and upload to the Wiki page in the next
couple of days. I can get some from our dev server, which uses a data
cut from live. Data volume isn’t massive, but it should demonstrate the
graphs etc.

RikOn Mon, 2005-12-05 at 18:38, Kelly F. Hickel wrote:

Sorry, just as I was writing, I was “summoned” to lunch! ;>

Anyhow, there’s a ton of code cleanup (although there’s certainly more
to do). The tables match the style of the rest of RT, the graph boxes
have been standardized and cleaned up. I added a spreadsheet download to
a couple of the pages (waiting for feedback and a chance to standardize
before I added the rest), the various boxes can be collapsed ala the
rest of RT. A number of incorrect behaviors have been corrected (e.g.
“See Weekends” isn’t broken any more), it was packaged with RTx, so
there’s an installer. Just more yummy goodness for the same price!

There may be some more details in the readme (which is also posted at
the wiki).

I was going to put up some screenshots, but I don’t have an instance
with much good data in it (we still haven’t switched our support team to
RT from bugzilla yet). Rik, can you come up with some postable
screenshots?