An RT feature suggestion

RT Users
1

Here’s a quick and easy feature I’d love to see in RT - a custom field type of
"URL" that displays as a clickable link. I can see it being useful in all
sorts of areas.

Anyone else think this might be useful?

2

At Friday 2/18/2005 10:13 AM, Michael ‘Moose’ Dinn wrote:

Here’s a quick and easy feature I’d love to see in RT - a custom field type of
“URL” that displays as a clickable link. I can see it being useful in all
sorts of areas.

Anyone else think this might be useful?

This would be nice - you can kind of get this functionality by adding a
ticket link, but this doesn’t tell you what the link is for or where it
goes (apart from displaying the URL). A URL CF would have a nice name and
could optionally have a “description” which could be the text that displays
for the link. I’d vote to put this on the wishlist.

Steve

3

You could modify html/Elements/ShowCustomFields like so:

% my @entry_fields; % while (my $CustomField = $CustomFields->Next()) { % my $Values = $Object->CustomFieldValues($CustomField->Id); % }
<%$CustomField->Name%>:
    % while (my $Value = $Values->Next()) {
  • % if ($CustomField->Type eq 'Image') { <& ShowCustomFieldImage, Object => $Value &> % } else { % if ($Value->Content =~ /^http:/) { <%$Value->Content%> % } else { <%$Value->Content%> % } % }
    • % } % unless ($Values->Count()) {
  • <&|/l&>(no value)
    • % }
On Fri, Feb 18, 2005 at 10:50:44AM -0500, Stephen Turner wrote: > At Friday 2/18/2005 10:13 AM, Michael 'Moose' Dinn wrote: > > >Here's a quick and easy feature I'd love to see in RT - a custom field > >type of > >"URL" that displays as a clickable link. I can see it being useful in all > >sorts of areas. > > > >Anyone else think this might be useful? > > This would be nice - you can kind of get this functionality by adding a > ticket link, but this doesn't tell you what the link is for or where it > goes (apart from displaying the URL). A URL CF would have a nice name and > could optionally have a "description" which could be the text that displays > for the link. I'd vote to put this on the wishlist. > > Steve > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > RT Administrator and Developer training is coming to your town soon! > (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com > for details. > > Be sure to check out the RT Wiki at http://wiki.bestpractical.com