I found a possible solution for the problem of altering the ticket-
I know this is by no way RT-Specific, but the info I found is
outdated (1), so I thought, do an Wiki-Article after testing it, but
this doesnt work:
LOCK TABLES Tickets WRITE;
INSERT INTO Tickets (id) VALUES
DELETE FROM Tickets where id = DATE_FORMAT(CURRENT_DATE,’%Y%m%d000’);
the value is created, but not 20050126000 as expected.
I would be pleased if anybody could help. An wiki-article with the
working version will follow.
Bye for now,