Hi all,
It’s possible to allow the requestor to change the ticket’s status and
deny others changes?
On my workflow, only the requestor can change the ticket’s status to
resolved, but i must deny other changes.
The ModifyTicket permission allow to change subject, status, time
worked, priority, etc…
Daniel A. Melo
Consultor em Segurança da Tecnologia da Informação
MCSO - Modulo Certified Security Officer