Aliasing question

Sean_Lutner · April 8, 2002, 6:47pm

I’m currently setting up the queues I will use within RT. I have three
queues. My question is in regards to mail aliases.

If I have a queue called support@mydomain.com, is it ok to alias
support-comment@mydomain.com to the support address. I’m using postfix
1.1.5 and the alias would look like this in the virtual file

support-comment@mydomain.com support

The aliases file will still contain the line

support-comment: “|/path/to/rt/bin/rt-mailgate --queue support --action
comment”

Can I do this, or do I need to create a seperate account for all the
-comment addresses?

Thanks
Sean

Sean Lutner
Senior Systems & Network Administrator
TechTarget, Inc.
117 Kendrick St, Suite 800
Needham, MA 02494
P: 781-657-1337
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“Imagination is more important than knowledge.” – Albert Einstein

Greg_Smythe · April 8, 2002, 7:37pm

What are you going to use for your “–action correspond” command if you’re
going to alias the -comment account to the “–action comment” command?

(Rhetorical question)

You should keep them separate, unless you’re doing some other funky odd
stuff…

Greg Smythe
SysAdmin
Intellstat Communications
WA State Resident-----Original Message-----
From: Sean Lutner [mailto:sean@techtarget.com]
Sent: Monday, April 08, 2002 11:47 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] Aliasing question