After finally succeeding in installing RT3 - something bizzare at the Web Interface

I get the following:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps
you forgot to load “RT::Tickets”?) at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1697.

at:
http://rt/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1

And of course RT:Tickets is loaded in Tickets_Overlay.pm at line 124…
(or at least that’s how it looks like!)

Anyone? :slight_smile:

Best regards,
Shimi

“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”

The version of DBIx::SearchBuilder you’re running is too old.On Tue, Apr 01, 2003 at 08:55:04PM +0300, shimi wrote:

I get the following:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps
you forgot to load “RT::Tickets”?) at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1697.

at:
http://rt/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1

And of course RT:Tickets is loaded in Tickets_Overlay.pm at line 124…
(or at least that’s how it looks like!)

Anyone? :slight_smile:

Best regards,
Shimi


“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

perl -MCPAN -e ‘install DBIx::SearchBuilder’

CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Mon, 31 Mar 2003 14:46:34 GMT
DBIx::SearchBuilder is up to date.

:\

I installed it 4 days agoOn Tue, 1 Apr 2003, Jesse Vincent wrote:

The version of DBIx::SearchBuilder you’re running is too old.

On Tue, Apr 01, 2003 at 08:55:04PM +0300, shimi wrote:

I get the following:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps
you forgot to load “RT::Tickets”?) at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1697.

at:
http://rt/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1

And of course RT:Tickets is loaded in Tickets_Overlay.pm at line 124…
(or at least that’s how it looks like!)

Anyone? :slight_smile:

Best regards,
Shimi


“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Best regards,
Shimi

“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”

What version is it? I’d put money on your CPAN mirror being out of
date.On Tue, Apr 01, 2003 at 09:05:50PM +0300, shimi wrote:

perl -MCPAN -e ‘install DBIx::SearchBuilder’

CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Mon, 31 Mar 2003 14:46:34 GMT
DBIx::SearchBuilder is up to date.

:\

I installed it 4 days ago

On Tue, 1 Apr 2003, Jesse Vincent wrote:

The version of DBIx::SearchBuilder you’re running is too old.

On Tue, Apr 01, 2003 at 08:55:04PM +0300, shimi wrote:

I get the following:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps
you forgot to load “RT::Tickets”?) at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1697.

at:
http://rt/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1

And of course RT:Tickets is loaded in Tickets_Overlay.pm at line 124…
(or at least that’s how it looks like!)

Anyone? :slight_smile:

Best regards,
Shimi


“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Best regards,
Shimi


“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

UW PICO™ 4.2 File: SearchBuilder.pm

{{{ Version, package, new, etc

package DBIx::SearchBuilder;

use strict;
use vars qw($VERSION);

$VERSION = “0.80”;

=head1 NAME

DBIx::SearchBuilder - Perl extension for easy SQL SELECT Statement
generationOn Tue, 1 Apr 2003, Jesse Vincent wrote:

What version is it? I’d put money on your CPAN mirror being out of
date.

On Tue, Apr 01, 2003 at 09:05:50PM +0300, shimi wrote:

perl -MCPAN -e ‘install DBIx::SearchBuilder’

CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
Database was generated on Mon, 31 Mar 2003 14:46:34 GMT
DBIx::SearchBuilder is up to date.

:\

I installed it 4 days ago

On Tue, 1 Apr 2003, Jesse Vincent wrote:

The version of DBIx::SearchBuilder you’re running is too old.

On Tue, Apr 01, 2003 at 08:55:04PM +0300, shimi wrote:

I get the following:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps
you forgot to load “RT::Tickets”?) at
/usr/local/rt3/lib/RT/Tickets_Overlay.pm line 1697.

at:
http://rt/Search/Listing.html?ValueOfStatus=open&ValueOfStatus=new&StatusOp=%3D&QueueOp=%3D&ValueOfQueue=3&RowsPerPage=50&NewSearch=1

And of course RT:Tickets is loaded in Tickets_Overlay.pm at line 124…
(or at least that’s how it looks like!)

Anyone? :slight_smile:

Best regards,
Shimi


“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Best regards,
Shimi


“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”

Best regards,
Shimi

“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”

Huh. That version of DBIx::SearchBuilder should have a CountAll
method. I wonder of you’ve got an older SearchBuilder.pm hanging around
somewhere or your apache wasn’t all the way stopped nad started.On Tue, Apr 01, 2003 at 09:21:48PM +0300, shimi wrote:

$VERSION = “0.80”;

On Tue, 1 Apr 2003, Jesse Vincent wrote:

What version is it? I’d put money on your CPAN mirror being out of
date.

On Tue, Apr 01, 2003 at 09:05:50PM +0300, shimi wrote:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

yup, jesse is a genius :slight_smile:

from some reason this thing takes stuff from my old perl (5.6.1), so i
alraedy added the paths to 5.8.0 in webmux.pl, but I guess that 5.6.1 was
loaded first. so I simply did rm -Rf /usr/lib/perl5/site_perl/5.6.1/DBIx
and it works!

:)On Tue, 1 Apr 2003, Jesse Vincent wrote:

Huh. That version of DBIx::SearchBuilder should have a CountAll
method. I wonder of you’ve got an older SearchBuilder.pm hanging around
somewhere or your apache wasn’t all the way stopped nad started.

On Tue, Apr 01, 2003 at 09:21:48PM +0300, shimi wrote:

$VERSION = “0.80”;

On Tue, 1 Apr 2003, Jesse Vincent wrote:

What version is it? I’d put money on your CPAN mirror being out of
date.

On Tue, Apr 01, 2003 at 09:05:50PM +0300, shimi wrote:

Can’t locate object method “CountAll” via package “RT::Tickets” (perhaps

Best regards,
Shimi

“Outlook is a massive flaming horrid blatant security violation, which
also happens to be a mail reader.”

“Sure UNIX is user friendly; it’s just picky about who its friends are.”