Hello!
When editing a ticket and selecting “People” I am not
able to see the “Administrative CC:” as
that is displayed as “None” under “Current Watchers”.
But when replying to a ticket I can see all the
AdminCCs that are associated with the ticket
under the “This message will be sent to…” line.
Is this as designed or should you not be able to see
the AdminCCs when selecting "People"
from the left menu?
/Hermann Ronaldsson
Hello!
When editing a ticket and selecting “People” I am not
able to see the “Administrative CC:” as
that is displayed as “None” under “Current Watchers”.
But when replying to a ticket I can see all the
AdminCCs that are associated with the ticket
under the “This message will be sent to…” line.
Is this as designed or should you not be able to see
the AdminCCs when selecting “People” from the left menu?
AdminCC is a role.
cheers
- wash
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