Perl 5.8.1
RT 3.0.6
PostgreSQL 7.3.something
Preliminary
RT_SiteConfig.pm has: Set($NotifyActor, 1);
'jblaine' is an AdminCC for the entire queue 'RCF'
Problem
I create a ticket via email from my personal email address
(jblaine@kickflop.net).
As 'jblaine', I reply to the ticket via the Web UI, at work.
Back at my personal email account, I see the reply.
At my work account, where I am an AdminCC Watcher of the
entire queue, I never see email generated from my reply.
Any ideas anyone?
Jeff Blaine wrote:
RT_SiteConfig.pm has: Set($NotifyActor, 1);
And apache has been restarted since that was put in?
At my work account, where I am an AdminCC Watcher of the
entire queue, I never see email generated from my reply.
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
Jeff Blaine wrote:
RT_SiteConfig.pm has: Set($NotifyActor, 1);
And apache has been restarted since that was put in?
I did in fact restart it yesterday, but was doing quite a few things
at once trying to solve this problem… looks like I stepped on my
own feet perhaps because restarting it today seems to have solved
the problem.
sigh
Thanks.