Admin right to user to create template in a specific queue

RT Users
1

Hi

Is there a way I can give a user right to create template for a
specific queue? I only see ModifyTemplate right.

Thanks

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

2

Is there a way I can give a user right to create template for a
specific queue? I only see ModifyTemplate right.

Configuration → Queues → Queue Name will have a User Rights and
Group Rights link. If you set ModifyTemplate on the Queue level it
should do what you want.

-kevin

3

Is there a way I can give a user right to create template for a
specific queue? I only see ModifyTemplate right.

Configuration → Queues → Queue Name will have a User Rights and
Group Rights link. If you set ModifyTemplate on the Queue level it
should do what you want.

it does not let you create a template. my co-worker found out ShowConfig right
needs to be given as well along with ModifyTemplate

Thanks

-kevin

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Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?