i wonder if anybody can give me a hint how to adjust the rt-addon “statusreport.html”.
i’ve installed the statusreport and it works fine so far, but we would need to have the text of each ticket displayed.
by now i was just able to find out that the lines
my @attrs = qw( QueueObj->Name Subject TimeWorked OwnerObj->Name
CreatedObj->AsString ResolvedObj->AsString );
are the right place to take a look at.
since perl/mason are quite new to my, can anybody of you perl gurus out there give me a hand what to add to get the ticket-text displayed here ?
thanking you in advance
andreas wahlfeldt email@example.com