Additional Status's

All,

Is it possible to add a new Status type to RT? If so… how?! :slight_smile:

-Stevo

http://www.google.com/search?hl=en&q=site%3Alists.bestpractical.com+(custom+OR+add+OR+new)+AND+status&btnG=Google+SearchOn Thu, Oct 28, 2004 at 05:12:53PM -0700, Stevo wrote:

All,

Is it possible to add a new Status type to RT? If so… how?! :slight_smile:

-Stevo


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

Thanks Todd,

I guess my question now is whether it’s a good idea to create additional
status’s in RT? Seems that it’s not really support… except through the
workaround…

Stevo----- Original Message -----
From: “Todd Chapman” rt@chaka.net
To: “Stevo” checkpoint@ozbergs.com
Cc: rt-users@lists.fsck.com
Sent: Friday, October 29, 2004 6:31 AM
Subject: Re: [rt-users] Additional Status’s

http://www.google.com/search?hl=en&q=site%3Alists.bestpractical.com+(custom+OR+add+OR+new)+AND+status&btnG=Google+Search

On Thu, Oct 28, 2004 at 05:12:53PM -0700, Stevo wrote:

All,

Is it possible to add a new Status type to RT? If so… how?! :slight_smile:

-Stevo


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

Actually in the newest version (3.3.10) you can add new statuses in the
RT_SiteConfig.pm. This is a step in the right direction before it becomes
a database item (something I may look at implementing myself in the
future and share if I go through with it)

Ramon Kagan
York University, Computing and Network Services
Information Security - Senior Information Security Analyst
(416)736-2100 #20263
rkagan@yorku.ca


I have not failed. I have just I don’t know the secret to success,
found 10,000 ways that don’t work. but the secret to failure is
trying to please everybody.
- Thomas Edison - Bill Cosby
----------------------------------- ------------------------------------On Fri, 29 Oct 2004, Stevo wrote:

Thanks Todd,

I guess my question now is whether it’s a good idea to create additional
status’s in RT? Seems that it’s not really support… except through the
workaround…

Stevo

----- Original Message -----
From: “Todd Chapman” rt@chaka.net
To: “Stevo” checkpoint@ozbergs.com
Cc: rt-users@lists.fsck.com
Sent: Friday, October 29, 2004 6:31 AM
Subject: Re: [rt-users] Additional Status’s

http://www.google.com/search?hl=en&q=site%3Alists.bestpractical.com+(custom+OR+add+OR+new)+AND+status&btnG=Google+Search

On Thu, Oct 28, 2004 at 05:12:53PM -0700, Stevo wrote:

All,

Is it possible to add a new Status type to RT? If so… how?! :slight_smile:

-Stevo


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com