Hi LIst,
I would like to have a additional Column in Tickets which should be possible
to be filled out by the owner of Ticket.
This field should be usable for further database queries.
Exactly I want to include a number or string to describe for what Operating
System (W2000, Linux …) the Request belongs.
The best thing would be a chooser or switch button 
Are there any templates or possibilietes to make this simply?
Thanks in advance
Rainer Sigl
Rainer Sigl Max-Planck-Institut fuer extraterrestrische Physik
Postfach 1312, D-85741 Garching, Germany
Phone :(Country Code 49) 89 30000-3557
e-mail: sigl@mpe.mpg.de (Fax: 89/30000-3569)
At 17:06 06.11.2002 +0200, Rainer Sigl wrote:
I would like to have a additional Column in Tickets which should be possible
to be filled out by the owner of Ticket.
This field should be usable for further database queries.
Exactly I want to include a number or string to describe for what Operating
System (W2000, Linux …) the Request belongs.
The best thing would be a chooser or switch button
Are there any templates or possibilietes to make this simply?
Take a look at keywords. They are exactly what you are looking for, I guess.
Nils
Sounds like the Keywords would be best for this type of addition (dropdown
box). Read about the keywords in the administration
guide. http://fsck.com/rtfm/article.html?id=4#149
– Jeff
At 10:06 AM 11/6/2002, Rainer Sigl wrote: